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Business & Industry Applications
- HCL Aftermarket Cloud Service lifecycle management platform
- HCL Automation Orchestration Streamline Business Processes
- HCL Commerce Cloud Enterprise e-commerce for B2C and B2B
- HCL CDP Flexible and customizable customer data platform
- HCL Discover Behavioral insights for customer journeys
- HCL Marketing Cloud Fueling precision marketing at scale with AI
- Unica Enterprise marketing automation platform
- HCL Aftermarket Cloud
- Solutions
- Apps
- Resources
HCL Aftermarket Cloud
Optimize End-to-End Aftermarket Lifecycle Management
Whether you’re maniacally focused just on the process, planning, service or growth, experience a gamut collection of specialized software that’s out of the box for your exact business situation.

HCL Aftermarket Cloud
Grow Your Aftermarket Specialty
Use automation and best practices built into our specialty apps to win your aftermarket.

HCL Aftermarket Cloud
Aftermarket Specialty Apps
Your aftermarket business is exhaustive and so are our apps. Browse through our entire collection of specialty apps that do more than just protect your bottom line.

HCL Aftermarket Cloud
Optimize End-to-End Aftermarket Lifecycle Management
Whether you’re maniacally focused just on the process, planning, service or growth, experience a gamut collection of specialized software that’s out of the box for your exact business situation.

HCL Aftermarket Cloud
Grow Your Aftermarket Specialty
Use automation and best practices built into our specialty apps to win your aftermarket.

HCL Aftermarket Cloud
Aftermarket Specialty Apps
Your aftermarket business is exhaustive and so are our apps. Browse through our entire collection of specialty apps that do more than just protect your bottom line.

HCL Aftermarket Cloud
Optimize End-to-End Aftermarket Lifecycle Management
Whether you’re maniacally focused just on the process, planning, service or growth, experience a gamut collection of specialized software that’s out of the box for your exact business situation.

About HCL Aftermarket Cloud

About HCL Aftermarket Cloud
HCL Aftermarket Cloud helps you tackle complex digital transformation needs like no other provider can. Using our comprehensive portfolio of specialty apps, powered by best practices, organizations around the world are driving near-term results for their aspirational aftermarket goals, improving customer loyalty and recurring revenue.
Which Aftermarket Function Are You Optimizing For?
HCL Aftermarket Cloud for Growth
Drive a resilient aftermarket business in the age of servitization and circular economy. Grow your installed base, its service coverage, service offerings and more.
Remanufacturing
With efficient rebuild, recover, and reuse workflows, improve production, profitability and quality of cost-effective remanufactured and refurbished products.
Contract Management
Efficiently handle costs with maintenance and repair contracts using customer-specific logic, assets history monitoring, service schedules, parts and labor tracking and more.
Equipment Sales
Manage sales opportunities of new assets from inquiry to order, order to delivery and optimize every step in between. Analyze and forecast deals, real-time funnels and more.
HCL Aftermarket Cloud for Service Execution
Whether you’re optimizing for remote service, workshop service or field service or a mix of all, hit your service fulfillment KPIs and reduce cycle times.
Bay Management
Easy service-bay scheduling and resource allocation at workshops with customer self check-ins, automated time and attendance and rich monitoring dashboard.
Field Service Management
Help every technician perform on-site repairs and maintenance with precision, making tribal knowledge of required information, tools, and spare parts reusable.
Service
Entirely manage assets, service bookings, parts consumption, repair orders, preventive maintenance with telematics, dashboards, and resource allocation tools.
Special Tools Management
Manage tools crib inventory, borrowing, lending, and scrapping with configurable workflows, to track SLAs, budget, usage, depreciation, and service history.
HCL Aftermarket Cloud for Parts Planning
Help your customers, value chain and yourself to plan and order for parts and inventory and reduce disruptions due to downtimes.
Parts and Inventory
Plan for the right parts, in the right place, at the right time, with your teams or customers or value chain, using a modern inventory planning software
Float Management
Maintain high product uptimes and reduce inventory holding costs through efficient handling of critical components and tracking float parts and machines
Digital Catalog
Make complex parts shopping easy and accurate with dynamic search, interactive diagrams and integrated parts and technical content management
HCL Aftermarket Cloud for Transactions Processing
Boost your team’s productivity whether they’re handling your order desk, parts helpdesk, catalog workload, claim adjudication and more.
Order Management
Manage customer orders across channels with easy credit validation, automatic allocation, lead time tracking, packing, invoicing, and returns handling.
Warranty Management
Control revenue leakage from inefficient claims and supplier recovery handling. Use failure rate and root cause analyses, manage credit/debit notes and much more.
Helpdesk (CRM)
Easily prioritize requests, assign tickets, and integrate them within any aftermarket workflow to streamline communication from initial service requests to closure.
Time and Attendance
Manage time and attendance with company and branch definitions, shift and employee configurations, leave management, time tracking, payroll integration and approvals.
Why Choose HCL Aftermarket Cloud?
Organizations around the world, from equipment dealers to OEMs to parts and rental stores, rely on HCL Aftermarket Cloud to maximize their potential and gain real-world results.
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Let's Talk About How to Unlock Your Aftermarket-Led Growth Potential
Our team of aftermarket experts is offering free personalized consulting services to help you grow your aftermarket business.

Capitalize on Your Customer Proximity With HCL Aftermarket Cloud
Start your journey today with a trusted leader to drive aftermarket-led growth.
