Engineered for Effective Dealer Operations
Engineered for Effective Dealer Operations
- Service Management
- Parts and Inventory Planning
- Equipment Sales
- Maintenance and Repair Contracts
- Warranty Management
- Service Parts eCommerce and much more...
Why Choose HCL Aftermarket Cloud?
Organizations worldwide, from equipment dealers to OEMs to parts and rental stores, rely on HCL Aftermarket Cloud, a comprehensive dealer management software designed to maximize their dealership potential.
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Capabilities
Parts and Inventory Planning
Efficiently manage stock levels, track parts, and optimize reorder points with robust inventory management capabilities to ensure availability and reduce excess inventory.
Customer-Centric Resource Planning
Maintain detailed customer records, manage interactions and track service history to foster long-term relationships and loyalty. A dealer management system improves dealership operations, improving customer experience.
Advanced Reporting and Analytics
Generate insightful reports and dashboards, offering visibility into sales, service, and inventory metrics for informed decision-making.
Flexible Finance and Accounting
Manage invoicing, payments, and financial transactions with multi-currency support, ensuring accurate and compliant financial operations.
Integrated Order Processing
Seamlessly handle orders from creation to fulfillment, including backorders and returns, to enhance customer satisfaction.
Not Looking for a Comprehensive Solution?
Suit your exact needs with our ready-to-deploy aftermarket specialty apps that are pre-configured with best practices and integrate the essentials to your ERPs, CRM, PIM/PDM and Commerce.
Field Service Management
Deliver frictionless field service experiences to customers and employees and hit your SLAs.
Digital Parts Catalog
Integrate efficient parts management with content management to make the selection of the right part easier.
Warranty Management
Stop revenue leakage with automated warranty management, recover costs from suppliers and more.
Why Choose HCL Aftermarket Cloud DMS?
Enhanced Customer Satisfaction
Improve every customer touchpoint by reducing lead times and increasing product availability.
Increased Sales
With better insights and efficient operations, you'll be able to boost sales and revenue.
Reduced Manual Processes
Cut your costs by streamlining processes and reduce manual interventions. Seamlessly integrate our DMS to your existing systems for smooth operations.
Real-time Visibility
Stay informed with real-time data on sales, stock, and customer interactions across your dealer network.