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Omnichannel Challenges and Opportunities
Today’s car buyer interacts with an average of 24 research touchpoints —what does that conclude?
The GDPR has led to car dealerships having less access to data for marketing purposes.
The lack of data sharing between sales, marketing, finance is holding companies back from creating unified Customer Experiences.
Consumers expect the stores to be an extention of their digital experience with branded, augmented & immersive interactions.
Transforming customer interactions into real-time sales opportunities.
Omnichannel Challenges and Opportunities