HCL Discover+ Is Live: The End of Guesswork Starts Now
Imagine a world where you’re not just optimizing funnels and watching metrics but understanding why users are dropping off. That's the relief from guesswork that HCL Discover+ brings.
Most tools stop at the “what.”
HCL Discover+ gives you the “why.”
More than just an update, HCL Discover+ is a reimagined platform with smarter AI, sleeker experience, and experience analytics that empowers digital teams to perform at speed, with intelligence, and at scale.
HCL Discover+ is the decision engine you’ve been waiting for.
Go Beyond Traditional Analytics
HCL Discover+ uses AI to decode digital body language in real time, revealing why customers hesitate, struggle, or abandon.
Whether it’s a friction-filled form, a confusing button layout, or a quietly broken mobile flow, HCL Discover+ helps you detect it, explain it, and fix it.
No tagging. No guesswork. Just immediate, actionable answers that can transform your digital strategy.
What Makes HCL Discover+ Different
Real-Time, AI-Powered Insight
No more digging through dozens of sessions. HCL Discover+ automatically highlights friction and explains the “so what” in clear, plain language.
You don’t search for problems. HCL Discover+ brings them to you.
Journey Insights Across Web and Mobile
Customers don’t think in channels—and your analytics shouldn’t stop at one either.
HCL Discover+ captures behavior across both web and mobile experiences, revealing where users hesitate, encounter friction, or abandon their journey—so you can optimize every touchpoint, even if they're not connected.
Built for Day-One Value
With HCL Discover+, you don't have to wait for insights. They're delivered immediately, without the need for tagging or setup delays, giving you instant confidence in your decisions.
Designed for Speed
Picture this: AI-generated insights on one side, full user session replay on the other—filterable in real time.
The interface is built for speed, clarity, and fast action.
What Makes HCL Discover+ Different
HCL Discover+ adds value both natively and by integrating with tools like HCL Unica+—helping you optimize every phase of the customer experience.
- A/B Testing (Integrates with HCL Unica+ and other tools)
Feed behavioral insights into your testing platforms to understand why one version performs better—not just which one wins. - Personalization (Integrates with HCL Unica+ and CDPs)
Use real-time intent signals and behavioral data from HCL Discover+ to power more precise, personalized experiences. - Customer Support (Native to HCL Discover+)
Give support agents direct access to session replays—so they can quickly identify and resolve user struggles with full context.
Mid-Funnel Visibility—Where Most Tools Go Blind
The most important moments happen in the middle—the pause before clicking “Buy,” the confusion on a pricing page, and the silent exit from a form.
HCL Discover+ brings visibility to the messy, high-stakes middle—the part of the journey most tools can’t see.
Built for Enterprise. Ready to Scale
Security, compliance, and scale come standard:
- Identity management through Okta and SAML 2.0
- PostgreSQL support for flexible deployments
- Privacy-first design for regulated industries
HCL Discover+ was built to move fast—and to pass every review along the way.
Seamless Integrations That Get You Moving Faster
HCL Discover+ works with your existing stack:
- HCL Unica+ and HCL Commerce
- CDPs and campaign platforms
- Testing tools and personalization engines
No new processes. No tool sprawl. Smarter data is flowing into the places your teams already work.
Insights move with you, not around you.
See It in Action—In Just 60 Seconds
Watch a one-minute walkthrough that shows:
- How the AI insight panel surfaces friction
- What full journey playback looks like
- How do you go from “something’s off” to “problem solved”
No fluff. No filler. Just fast clarity.
Ready to Discover What Others Miss?
You don’t need another dashboard. You need to understand what’s happening and how to fix it before it costs you.
HCL Discover+ is how modern digital teams stop guessing and start growing.
Don’t just optimize around problems. Eliminate them.
Start a Conversation with Us
We’re here to help you find the right solutions and support you in achieving your business goals.
