HCL BigFix Workspace+

Enhances Security and Compliance: HCL BigFix Workspace+ strengthens your enterprise security posture and simplifies compliance efforts. It automates checks to ensure adherence to industry standards like CSIA PCI DSS and DISA STIG through continuous compliance and policy enforcement. Additionally, pre-built and tested content (out-of-the-box patch content) allows you to quickly patch critical vulnerabilities across over 100 operating systems and applications. Furthermore, by leveraging threat intelligence from trusted sources like MITRE and CISA, you can remediate vulnerabilities and improve security posture, ultimately reducing your exposure to cyber threats.

Empowers Your Workforce: HCL BigFix Workspace+ prioritizes a positive digital employee experience (DEX). The built-in AI assistant, HCL BigFix AEX, utilizes natural language processing to answer employee questions, troubleshoot issues, and improve overall satisfaction (increased employee satisfaction). DEX reporting provides valuable insights into employee experiences, allowing you to optimize workflows and foster a more efficient work environment. Self-service capabilities empower employees to resolve issues independently, reducing help desk tickets and improving productivity. The user-friendly interface makes it easy for everyone to interact with the system.

Streamlines Operations for Efficiency: HCL BigFix Workspace+ automates routine tasks across platforms, boosting operational efficiency and reducing costs. With the world's largest library of IT automation tools, you can automate tasks on Windows, Linux, macOS, iOS, iPadOS, and Android. Manage Workspace Lifecycle automates tasks associated with provisioning, patching, OS deployment, software distribution, and remote desktop control, streamlining IT processes. Management at Scale allows you to efficiently manage a vast network of up to 300,000 heterogeneous endpoints (laptops, desktops, mobile devices) with a single, resilient unified platform.

Simplifies Software License Management: HCL BigFix Workspace+ simplifies software licensing for major vendors like Microsoft, Oracle, IBM, and SAP. Automated metrics calculation ensures compliance and optimizes costs, offering a streamlined and comprehensive solution to your software licensing challenges. In essence, HCL BigFix Workspace+ is a future-proof solution that unlocks a seamless and efficient digital transformation. It empowers your workforce, streamlines operations, strengthens security and compliance, and keeps your organization on the cutting edge with its intelligent automation and machine learning capabilities.

Digital Employee eXperience (DEX) refers to the overall interaction and satisfaction of users with digital systems and services. Employee satisfaction reporting helps leadership teams understand the end user experience, satisfaction and efficiency to help drive strategic decisions. DEX can also help automate routine tasks to improve operational efficiency and endpoint management for maintaining enterprise security. Digital employee experience (DEX) is enhanced through tools like HCL BigFix Workspace, offering unified management, software visibility, reduced costs, and self-service capabilities. Improving employee experiences means removing common technology hurdles like hardware issues (Slow boot times, system crashes) and software issues like applications that aren’t functioning properly, or even just helping to answer simple “how to” questions quickly and easily. Removing these barriers empowers employees to innovate, and collaborate seamlessly, regardless of location, connectivity or device type that they are using. Organizations that focus on improved employee experiences are proven to attract and retain more talent in an atmosphere where employees are motivated to do their best work. In short, a better Digital Employee Experience improves efficiency, satisfaction, and growth for all organizations.