Retail Banking
Helping banks deliver winning experiences using the latest technology and the best of data, analytics and talent to make better decisions day to day.
Transforming Financial Services with HCLSoftware
Redefine what's possible in the financial services industry. Our comprehensive solutions are tailored to meet the unique needs of financial institutions, ensuring unmatched customer and employee experiences that drive value and growth. With a focus on agility, compliance and security, we empower banking leaders to navigate and thrive in an ever-evolving landscape.
$0M
projected per year savings with new order to cash self-service portal.
0%
increase in conversion rates for new customers.
0K
employees supported with a new digital workplace.
0%
healthcare member sign-ups.
What we do
Enhance segments of your banking and financial institution with our scalable solutions.
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Retail banking
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Commercial Banks and Corporate Banking
Commercial Banks and Corporate Banking
Enabling large and middle-market banks to provide competitively customized experiences across their corporate finance and SME business networks.
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Central Banks, Regulators, and Financial Institutions
Central Banks, Regulators, and Financial Institutions
Leveraging new technology, data and a lean operating model to maximize market efficiency and better regulate the industry.
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Payments and Financial Transactions
Payments and Financial Transactions
Create value-added payment products and services for clients across retail, public service, travel and more.
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Specialty Finance
Specialty Finance
Profiting from the convergence of industries to provide unique lending experiences through advanced analytics and integrated digital processes.
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Lending
Lending
Keep the human factor in your lending processes. Achieve scale and stability with automated front and back offices supported by financial services IT solutions.
Retail Banking
Helping banks deliver winning experiences using the latest technology and the best of data, analytics and talent to make better decisions day to day.
Commercial Banks and Corporate Banking
Enabling large and middle-market banks to provide competitively customized experiences across their corporate finance and SME business networks.
Central Banks, Regulators, and Financial Institutions
Leveraging new technology, data and a lean operating model to maximize market efficiency and better regulate the industry.
Payments and Financial Transactions
Create value-added payment products and services for clients across retail, public service, travel and more.
Specialty Finance
Profiting from the convergence of industries to provide unique lending experiences through advanced analytics and integrated digital processes.
Lending
Keep the human factor in your lending processes. Achieve scale and stability with automated front and back offices supported by financial services IT solutions.
Empowering Modern Banking
Unmatched Customer and Employee Banking Experiences
Delivering exceptional experiences is critical to maintaining a competitive edge. Our solutions are designed to transform both customer and employee interactions, enhancing satisfaction and loyalty. From seamless digital banking platforms to advanced employee engagement tools, we provide the technology that enables excellence at every touchpoint.
Agile Banking and FinTech Products
Speed and adaptability are crucial in the banking sector. HCLSoftware offers agile solutions that keep pace with market demands and anticipate future trends. Our innovative solutions help financial institutions launch new services rapidly, stay compliant with increasing global regulations and lead the way in digital transformation.
Protecting Your Assets, Your Data, Your Brand, and Your Future
Security is paramount in the financial services industry. Our advanced security solutions are designed to protect your assets, safeguard your data and preserve your brand integrity. By leveraging cutting-edge technology, we help you mitigate risks, combat financial crime and build a secure future for your organization.
Explore Our Solutions for Banking
Discover how HCLSoftware can elevate your financial institution to new heights. Our solutions offer
Customer Experience Management
Exceed your customer’s expectations with personalized, omnichannel banking experiences.
Employee Engagement Platforms
Boost productivity and morale with tools designed to support and engage your workforce.
Marketing for Engagement
Stay ahead of user experience with our MarTech stack for banking.
Risk Management and Fraud Prevention
Protect your institution from financial crime with our robust risk management and financial analysis solutions.
Data Analytics and Reporting
Gain actionable insights with our powerful analytics and reporting tools.
What Our Customers Are Saying
In terms of numbers and results, we’re seeing over a billion interactions across Canada and the US. There’s been a 3X boost in offer response rates thanks to enhanced targeting based on the customer behavior models we use. It only took us six months to get a return on our investment with Unica Interact.
The bank cut overall server management cost by 20% by leveraging WaveStrong’s Patch-as-a-Service offering, powered by HCL BigFix.
Dun & Bradstreet has relied on the HCL Domino application for more than 20 years to fulfill workflows for our client files. The investment and innovation that HCL Software has put into the Domino platform over the years has allowed us to automate once manual functions, improving the efficiency and faster turnaround of batch files so our clients receive their business-critical information in a timely and secure manner.
Streebo helped our bank mobilize our retail banking business and wealth management solution through an HCL DX-based infrastructure. This has significantly increased the number of digital transactions and improved customer engagement, overall!
Ready to Explore the Future of Banking With HCLSoftware?
Contact us today to learn more about our solutions and how we can help your financial institution thrive.
Explore Our Offerings
Business & Industry Applications
Robust business applications designed to set a new benchmark in organizational efficiency. Encompassing marketing, e-commerce, value chain, and behavioral insights.
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AI and Intelligent Operations
AI and automation combined with simplicity, security and ease of use — empowering you to make informed decisions, predict market trends and enhance agility and efficiency to an unprecedented degree.
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Total Experience
TX software that interconnects the best to solve the most complex challenges organizations face, incorporating customer experience (CX), employee experience (EX), user experience (UX) and multi-experience (MX).
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Data and Analytics
The tools you need to distill complex data into clear, actionable insights — to predict outcomes, profile customers, optimize operations and identify new opportunities through data patterns and market analysis.
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Cybersecurity
Vulnerability detection, mitigation and remediation solutions that deliver secure DevOps and compliance from application to endpoint.
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Sovereign Collaboration
Sovereign Collaboration software strategically prioritizes autonomy over data. We understand the importance of sensitive information and have designed secure, flexible solutions to protect it.
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