Our Approach

Software security is critically important to HCL and our valued clients. The HCL security strategy covers all aspects of our business, including corporate and organizational security policies, incident management and response, business continuity and disaster recovery, secure software development processes, and privacy.

Privacy and Data Protection

Secure Product Development

Secure Product Development

Secure Product Development

HCLSoftware adheres to stringent development processes to produce the code we develop and provide both our commercial and government customers. The development models (standard release or continuous delivery) covers the full development cycle including key practices around …

  • Requirements Management
  • All aspects of Architecture and Design
    • Secure Engineering Practices
    • Risk Management
    • Threat modelling
  • Code scanning
  • Coding and Coding standards
  • Review and test methods at all stages
  • Defect Management

All Development practices incorporate change control and are the key criteria assessed at release approval stage

Secure Product Support

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Secure Product Support

Our Product Support teams protect our customer data and information by collecting only vital information, limiting access to customer contact information and case data to only those who are actively working to troubleshoot the reported problem, and encrypting customer sensitive information making it unreadable to anyone other than the intended party. Our data protection policy includes:

  • Collecting only vital company and contact information.
  • Communicating customer information and data via HTTPS and Transport Layer Security (TLS) protocols.
  • Sending diagnostic data via SFTP or HTTPS using TLS protocols and encrypting stored data using the AES algorithm.

Get in touch

Our valued clients can rest assured that we keep security foremost in our minds as we develop, test and deliver effective software solutions. For more information contact us or explore our product portfolio.

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Explore Security Solutions for Your Business

Endpoint Management Platform

HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management and remediation – whether its on-premise, virtual, or cloud – regardless of operating system, location or connectivity.

Application Security Testing

HCL AppScan delivers best-in-class application security testing tools to ensure your business, and your customers, are not vulnerable to attacks.