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Products
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- Cybersecurity
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- AI and Intelligent Operations
- Total Experience
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- HCL Aftermarket Cloud Aftermarket-led growth platform
- HCL Automation Orchestration Streamline Business Processes
- HCL Commerce+ Enterprise e-commerce for B2C and B2B
- HCL CDP Flexible and customizable customer data platform
- HCL Discover+ Behavioral insights for customer journeys
- HCL Marketing Cloud Fueling precision marketing at scale with AI
- HCL Unica Enterprise marketing automation platform
- HCL AppScan Scans for application vulnerabilities
- HCL BigFix Secure endpoint management
- HCL BigFix Compliance Ensure security with continuous, real-time compliance monitoring
- HCL BigFix CyberFOCUS Supercharging IT operations to secure the enterprise
- HCL BigFix Remediate Automate, remediate & secure endpoints
- HCL Actian Empowers the data-driven enterprise
- HCL Actian Data Platform Data services suite; flexible deployment
- HCL Actian Ingres Legendary transactional RDBMS
- HCL DataConnect Low-code integration platform
- HCL Zeenea Data Intelligence Platform Cloud-native data governance solution
- HCL Zen Embeddable edge data management
- HCL Automation Orchestration Streamline Business Processes
- HCL Automation Orchestrator Suite Accelerate IT and business automation
- HCL BigFix Secure endpoint management
- HCL BigFix AEX AI-driven employee experience accelerating productivity and innovation
- HCL BigFix Enterprise+ An all-in-one IT infrastructure automation offering enabling you to stay ahead of cyber threats
- HCL BigFix Workspace+ Fueling GenAI within the Digital+ experience
- HCL iControl HCL iControl is a business flow and process observability solution
- HCL MyXalytics Cloud finOps visibility and insights
- HCL SX Service management for everything-as-a-service delivery
- HCL Workload Automation Simplify and automation business workflows
- HCL Automation Orchestration Streamline Business Processes
- HCL CDP Flexible and customizable customer data platform
- HCL DX The DXP for the moments that matter
- HCL Foundry Secure backend services
- HCL Leap No code citizen app dev
- HCL TX Platform Deliver seamless customer and employee experiences
- HCL Volt MX Multi-experience low code app dev
- HCL Connections Collaboration and task management in one workspace
- HCL Domino Rapid application development platform
- HCL Leap No code citizen app dev
- HCL Link Connectivity across your digital ecosystem
- HCL Notes Comprehensive email and collaboration hub
- HCL SafeLinx Secure and flexible remote access to enterprise applications
- HCL Sametime Secure meetings, video, and chat communications
- HCL Verse Smart and secure enterprise email for seamless workflow
- HCL Augmented Network Automation (SON)Intelligent RAN automation platform
- HCL DFMProCAD integrated Design-for-Manufacturing platform
- HCL CAMWorksCAM for machining productivity
- HCL GloviusModern lightweight CAD Viewer
- HCL Mainframe Optimization Optimize, modernize, and innovate your mainframe investments
- HCL Secure DevOps Automated testing and security scanning
- Artificial Intelligence: Built for Scale Humanizing artificial intelligence to elevate IT Operations
- HCL Actian Data Platform Data services suite; flexible deployment
- HCL AION AI life cycle management platform
- HCL AppScan Scans for application vulnerabilities
- HCL BigFix Secure endpoint management
- HCL Commerce+ Enterprise e-commerce for B2C and B2B
- HCL Domino Rapid application development platform
- HCL iAutomate Accelerating IT operations with intelligent, end-to-end automation
- HCL iControl HCL iControl is a business flow and process observability solution
- HCL MyXalytics Cloud finOps visibility and insights
- HCL Secure DevOps Automated testing and security scanning
- HCL SX Service management for everything-as-a-service delivery
- HCL TX Platform Deliver seamless customer and employee experiences
- HCL Unica Enterprise marketing automation platform
- HCL Volt MX Multi-experience low code app dev
- HCL Zeenea Data Intelligence Platform Cloud-native data governance solution
- HCL Actian
- HCL Actian Data Platform
- HCL Actian Ingres
- HCL Aftermarket Cloud
- HCL AppScan
- HCL Automation Orchestration
- HCL Automation Orchestrator Suite
- HCL BigFix
- HCL CAMWorks
- HCL Clara
- HCL Commerce+
- HCL Connections
- HCL Customer Data Platform
- HCL DataConnect
- HCL DFMPro
- HCL Discover+
- HCL Domino
- HCL DX
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- HCL DevOps Deploy
- HCL DevOps Plan
- HCL DevOps Model RealTime
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- HCL Hero
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- HCL iAutomate
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- HCL Informix
- HCL IntelliOps
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- HCL iObserve
- HCL Leap
- HCL Link
- HCL Mainframe Solutions
- HCL Marketing Cloud
- HCL Marketplace
- HCL MyCloud
- HCL MyXalytics
- HCL MyXalytics Finops
- HCL Nippon
- HCL Notes
- HCL Now
- HCL SafeLinx
- HCL Sametime
- HCL Secure DevOps
- HCL SX
- HCL TX Platform
- HCL Unica
- HCL Universal Orchestrator
- HCL Vector Analytics
- HCL Verse
- HCL Volt MX
- HCL Workload Automation
- HCL Z Asset Optimizer
- HCL Z Abend Investigator
- HCL Z and I Emulator
- HCL Zeenea Data Intelligence Platform
- HCL Zen Edge Data Management
- Citizen Developers
- IT Operations & Management
- Line of Business
- Data Analysts
- Security & IT Compliance
- HCL AppScan Scans for Application Vulnerabilities
- HCL DataConnect Low-code integration platform
- HCL Domino Rapid application development platform
- HCL Leap No Code Citizen App Dev
- HCL Secure DevOps Automated testing and security scanning
- HCL TX Platform Deliver seamless customer and employee experiences
- HCL Volt MX Multi-experience low code app dev
- HCL Automation Orchestrator Suite Accelerate IT and business automation
- HCL BigFix Workspace+ Fueling GenAI within the Digital+ experience
- HCL BigFix AEX AI-driven employee experience accelerating productivity and innovation
- HCL iControl HCL iControl is a business flow and process observability solution
- HCL MyXalytics Cloud finOps visibility and insights
- HCL SX Service management for everything-as-a-service delivery
- HCL Workload Automation Simplify and automation business workflows
- HCL Aftermarket Cloud Aftermarket-led growth platform
- HCL Automation Orchestrator Suite Accelerate IT and business automation
- HCL Augmented Network Automation (SON)Intelligent RAN automation platform
- HCL Commerce+ Enterprise e-commerce for B2C and B2B
- HCL CAMWorksCAM for machining productivity
- HCL CDP Flexible and customizable customer data platform
- HCL DFMProCAD integrated Design-for-Manufacturing platform
- HCL Discover+ Behavioral insights for customer journeys
- HCL GloviusModern lightweight CAD Viewer
- HCL Marketing Cloud Fueling Precision Marketing At Scale with AI
- HCL Unica Enterprise marketing automation platform
- HCL Actian Empowers the data-driven enterprise
- HCL Actian Data Platform Data services suite; flexible deployment
- HCL Actian Ingres Legendary transactional RDBMS
- HCL CDP Flexible and customizable customer data platform
- HCL DataConnect Low-code integration platform
- HCL Zeenea Data Intelligence Platform Cloud-native data governance solution
- HCL Zen Embeddable edge data management
- HCL AppScan Scans for Application Vulnerabilities
- HCL BigFix Secure endpoint management
- HCL BigFix Compliance Ensure security with continuous, real-time compliance monitoring
- HCL BigFix CyberFOCUS Supercharging IT operations to secure the enterprise
- HCL BigFix Remediate Automate, remediate & secure endpoints
- HCL Secure DevOps Automated testing and security scanning
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- Home
- XDO
Data Unleashed, Operations Streamlined, Experiences Transformed
Success today means uniting customer experience (X), data insights (D), and efficient operations (O). HCLSoftware’s X-D-O framework empowers seamless, data-driven journeys that anticipate needs and deliver personalized experiences at every touchpoint.
Overview
Modernization Demands a New Operating Model
To thrive in an era of rapid change, businesses need a new operating model. X-D-O serves as a unifying lens to re-architect outcomes across customer journeys, data value chains, and operational flows, enabling agility and responsiveness.
It's about evolving from fragmented execution to orchestrated impact, where operations adapt dynamically to customer needs and market shifts, guided by real-time data.
AI Adoption Simplified with X-D-O
Companies that embrace this XDO approach-connecting experience, data and operations are more likely to implement agentic AI effectively....
Businesses need to be clear about who they're building for and what experiences they're creating. Whether AI is enhancing CRM, customer service or supply chain operations, companies should focus on where AI fits Into existing workflows and how it improves real-world outcomes.”
Kalyan Kumar
Chief Product Officer HCLSoftware
Building the Connected Enterprise with X-D-O
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Experience (X)
Crafting seamless, personalized journeys that resonate with every customer.
Customer and employee experiences are still fragmented across touchpoints. Legacy systems and disconnected workflows limit contextual engagement. XDO redefines experience-not as a Ul concern, but as a continuous, value-generating journey across every digital interaction.
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Data (D)
The lifeblood of XDO, driving insights and empowering informed action.
Enterprises wrestle with data trapped in silos, regulatory overload, and lack of real-time insights. XDO promotes data as a utility-accessible, trusted, and orchestrated-powering better decisions, faster.
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Operations (O)
Orchestrating agile and efficient processes to deliver exceptional value.
Traditional ops are rule-bound and brittle, unable to support the pace of innovation. XDO drives operational fluidity through observability, automation, and feedback loops-making systems more adaptive, secure, and responsive.
Crafting seamless, personalized journeys that resonate with every customer.
Customer and employee experiences are still fragmented across touchpoints. Legacy systems and disconnected workflows limit contextual engagement. XDO redefines experience-not as a Ul concern, but as a continuous, value-generating journey across every digital interaction.
The lifeblood of XDO, driving insights and empowering informed action.
Enterprises wrestle with data trapped in silos, regulatory overload, and lack of real-time insights. XDO promotes data as a utility-accessible, trusted, and orchestrated-powering better decisions, faster.
Orchestrating agile and efficient processes to deliver exceptional value.
Traditional ops are rule-bound and brittle, unable to support the pace of innovation. XDO drives operational fluidity through observability, automation, and feedback loops-making systems more adaptive, secure, and responsive.
Powered by the Seven Pillars of HCLSoftware
XDO is deeply rooted in the seven pillars of HCLSoftware, ensuring a robust, scalable, and future-proof solution. It serves as the entry point for you to quickly establish your needs and have a solution ready
Actian Data Intelligence (Zeenea, ADP)
Agentic AI Orchestration (UNO + Foundry + Zeenea + AION)
HCL Unica+ (Tango)
HCL TX Platform
HCL Commerce
HCL Intelligent Operations
HCL BigFix AEM & IAO
HCL BigFix SX
HCL HIVE (FSO)
HWA
AppScan HCL Devops
Ready to See How X-D-O Can Boost Your Business?
Discover how our X-D-O framework connects experience, data, and operations to unlock new value for your software business. Let's build smarter, together.
