TX in Government
Government services reimagined for today’s citizens
Revolutionize Experiences Across Every Touchpoint
video 1:22
Excite users and drive growth
Revolutionize Experiences Across Every Touchpoint
Tackle multiple business challenges while simplifying complexity and reducing IT costs. With the HCL TX Platform, you can achieve:
HCL TX Platform is the only platform on the market that can unite your employees, drive innovation and improve customer satisfaction across the entire journey.
- Higher customer satisfaction
- Faster responsiveness to change
- A significantly lower total cost of ownership
HCL TX Platform is the only platform on the market that can unite your employees, drive innovation and improve customer satisfaction across the entire journey.
Are Disconnected Systems Holding You Back?
Inconsistent customer experiences often stem from disconnected systems and siloed processes, leading to frustration and churn.
The HCL TX Platform addresses these issues by empowering businesses to delight customers, employees, and partners in every interaction, ensuring your organization thrives in the experience economy.
0%
of employees say silos prevent high-quality experiences
0
touchpoints are engaged with by customers on an average journey in 2023
0%
of customers expect real-time personalization
0%
of the companies can deliver it
Key Benefits
Superior Integration
- Unify teams and codebases for 10x faster time to market.
- Accelerate app development by 50% and leverage AI to build engaging experiences.
- Scale faster while consuming fewer resources.
Unprecendented Reusability
- Reduce costs by up to 60% while driving cost clarity.
- Build experiences 85% faster using trusted platform tools and foundry-powered integrations.
- Evolve apps seamlessly on a unified platform that supports any channel or device.
Omniplatform Consistency
- Improve customer satisfaction (CSAT) by 75% with unified, connected experiences.
- Double employee productivity by simplifying mundane tasks and making them intuitive.
Key Capabilities
Digitize multichannel experiences 2x faster for significantly lower costs.
Build apps once and deploy across platforms 50% faster.
Streamline backend integrations by 60%
Modernize manual processes and create seamless automation workflows in hours instead of weeks.
Enable citizen developers while ensuring data security and compliance.
Reimagine Application Development with HCL TX
video 13:05
Transform Citizen Services & Experiences with HCL TX
Reimagine Application Development with HCL TX
Discover how HCL Total Experience transforms a simple spreadsheet into a dynamic, enterprise-grade application.
- Build smarter apps faster with no-code, low-code, and AI
- Ensure security, governance, and seamless user experiences across all touchpoints
- Watch the journey of an app unfold—from concept to an enterprise-ready solution
Industry Solutions
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TX in Government
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For Manufacturing
For Manufacturing
Unlock hidden revenue and streamline partner management
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For Deskless Workers
For Deskless Workers
Empower your employees; transform your workplace
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Insurance
Insurance
Revolutionize customer engagement and claims management
TX in Government
Government services reimagined for today’s citizens
- Empower citizens and government employees with efficient, accessible and innovative solutions.
- Improve citizen satisfaction by providing digital access to services while reducing call center volumes.
- Increase agility by staying ahead with a modern tech stack that adapts to evolving citizen needs.
- Streamline operations by automating repetitive tasks for faster service delivery and enhanced efficiency.
Learn more
For Manufacturing
Unlock hidden revenue and streamline partner management
- HCL TX transforms manufacturing processes, enabling teams to collaborate seamlessly and drive growth.
- Streamline operations by automating tedious tasks like order processing to free up resources for strategic initiatives.
- Enhance partner effectiveness by providing real-time access to critical data, boosting loyalty and sales volume.
- Drive efficiency by digitizing backend systems for faster order fulfillment and error reduction.
Read case study Learn more
For Deskless Workers
Empower your employees; transform your workplace
- HCL TX bridges the digital gap for deskless employees, fostering engagement and boosting productivity.
- Boost productivity by automating manual tasks, enabling employees to focus on high-value activities.
- Simplify complexity by centralizing apps, tasks, and data in an intuitive platform.
- Engage employees by streamlining onboarding, providing real-time communication, and personalizing workflows.
Read case study Learn more
Insurance
Revolutionize customer engagement and claims management
- HCL TX empowers insurers to create better customer experiences and streamline operations.
- Enhance customer satisfaction by offering self-service portals for policy management and claims filing.
- Streamline claims processing by automating assessments and settlements while reducing fraud.
- Drive efficiency by digitizing manual workflows, saving costs and boosting productivity.
Read case study
Real Results with HCL TX Platform
0%
increase in conversion rates for new customers
0M
residents gained access to key government services
0M
personalized shopping experiences delivered
0K
employees supported with a new digital workplace
What Makes HCL TX Platform Different?
Intelligent Experiences
Personalize every touchpoint with seamless integration of content, data, and applications.
Democratize Innovation
Break down silos, empower every team, and speed up time to market with a unified approach.
Build Once, Serve Many
Leverage reusable components to modernize services for all users across all devices.
Contact Us Today!
Explore how HCL TX Platform can help you break down silos, accelerate growth, and deliver exceptional experiences.
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