HCL TX Platform
Break down silos and deliver seamless user experiences across every touchpoint
Seamless Experiences Across Every Touchpoint
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Excite users and drive growth
Seamless Experiences Across Every Touchpoint
Solve multiple business challenges while reducing complexity and IT costs compared to other approaches. Achieve better customer satisfaction, responsiveness to change, and lower total cost of ownership.
Are Disconnected Experiences Holding You Back?
Customers judge companies based on their overall experience. However, disconnected systems and siloed processes often result in inconsistent customer experiences, leading to increased churn as they become frustrated with a disjointed customer journey.
The HCL TX Platform empowers organizations to delight customers, employees, and partners in every interaction, enabling them to thrive in the experience economy.
64%
of employees say silos prevent them from delivering a high-quality experience
9
were used by customers on average to engage with companies in 2023
71%
customers expect real-time personalization
47%
companies offer it
Deliver Personalized User Experiences at Scale, Handle Customer Interactions and Manage Multiexperience Across Any Device – All With Robust Security and Privacy
Democratize Innovation
Empower everyone to build experiences with low code, resulting in a faster time to market.
Build Once, Serve Many
Leverage reusable components that scale and adapt across use cases, removing IT redundancy and reducing costs.
Create Better Outcomes
Create personalized experiences, deliver value across all touchpoints, and drive increased usage.
Real Customer Results and Testimonials
The HCL TX Platform empowers organizations to build innovative experiences for customers, partners, and employees, driving impactful change in the world’s most critical sectors.
45%
increase in conversion rates for new customers
12M
residents provided access to key government services
2M
personalized shopping experiences
26K
employees supported with a new digital workplace
Trusted by Industry Leaders Worldwide
Government
Improve citizen satisfaction by providing digital access to government services while reducing the burden on government call centers and service desks.
- Digital Tax Collections
- Driver Licenses and Car Registration
- Family Benefits and Retirement
Banking and Insurance
Deliver exceptional customer experiences, streamline claims processes, and drive operational efficiency.
- Customer Onboarding
- Mortgages and Loans
- Mobile Payments
Manufacturing
Digitize work processes and created a smarter, more connected workforce. Streamline and automate tasks to minimize errors and increase productivity.
- Sales Operations
- Factory and Shop Floor Operations
- Supplier and Partner Portals
Learn How to Build Digital Outcomes That Truly Delight
Discover how the HCL TX Platform can transform your organization. Experience the benefits of predictable, consumption-based pricing and reduced costs through platform consolidation.
