HCL TX Platform

Seamless Experiences Across Every Touchpoint

Seamless Experiences Across Every Touchpoint

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Excite users and drive growth

Seamless Experiences Across Every Touchpoint


Solve multiple business challenges while reducing complexity and IT costs compared to other approaches. Achieve better customer satisfaction, responsiveness to change, and lower total cost of ownership.

Are Disconnected Experiences Holding You Back?

Are Disconnected Experiences Holding You Back

Customers judge companies based on their overall experience. However, disconnected systems and siloed processes often result in inconsistent customer experiences, leading to increased churn as they become frustrated with a disjointed customer journey.

The HCL TX Platform empowers organizations to delight customers, employees, and partners in every interaction, enabling them to thrive in the experience economy.

Statistical Highlights of Our Products
0%

of employees say silos prevent them from delivering a high-quality experience

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were used by customers on average to engage with companies in 2023

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customers expect real-time personalization

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companies offer it

Deliver Personalized User Experiences at Scale, Handle Customer Interactions and Manage Multiexperience Across Any Device – All With Robust Security and Privacy

Real Customer Results and Testimonials

The HCL TX Platform empowers organizations to build innovative experiences for customers, partners, and employees, driving impactful change in the world’s most critical sectors.

0%

increase in conversion rates for new customers

0M

Residents provided access to key government services

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Personalized shopping experiences

0K

employees supported with a new digital workplace

Trusted by Industry Leaders Worldwide

Government

Government

Improve citizen satisfaction by providing digital access to government services while reducing the burden on government call centers and service desks.

  • Digital Tax Collections
  • Driver Licenses and Car Registration
  • Family Benefits and Retirement

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Banking and Insurance

Banking and Insurance

Deliver exceptional customer experiences, streamline claims processes, and drive operational efficiency.

  • Customer Onboarding
  • Mortgages and Loans
  • Mobile Payments

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Manufacturing

Manufacturing

Digitize work processes and created a smarter, more connected workforce. Streamline and automate tasks to minimize errors and increase productivity.

  • Sales Operations
  • Factory and Shop Floor Operations
  • Supplier and Partner Portals

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Learn How to Build Digital Outcomes That Truly Delight
Learn How to Build Digital Outcomes That Truly Delight

Learn How to Build Digital Outcomes That Truly Delight

Discover how the HCL TX Platform can transform your organization. Experience the benefits of predictable, consumption-based pricing and reduced costs through platform consolidation.