About HCL BigFix AEX

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Build Powerful AI Agents Without Code | HCL BigFix AEX Agentic AI Studio

About HCL BigFix AEX

HCL BigFix AEX is an enterprise-grade agentic AI platform that automates a wide range of use cases across industries while delivering a trusted AI employee experience.

The Agentic AI empowers enterprises to build and deploy intelligent agents - no coding required. With Agentic AI Studio, teams can visually design AI agents, integrate pre-built tools, and create custom workflows tailored to unique enterprise needs.

Experience Agentic AI in Action

More Than an Agentic Platform: An OTB Enterprise-grade AI Solution

AEX unifies agents, automation, and intelligence into one enterprise AI fabric - turning conversations into closed-loop execution across ITSM, HRMS, ERP, CRM, and cloud. Deploy anywhere with an OS-like foundation for governance, and observability.

Conversational Virtual Agent for Intelligent Interactions

Enable end users to interact and assign tasks or goals to AI agents effortlessly through natural language conversations.

AI Agents for Every User

Support not just employees but also service desk teams with AI Agents in Agent Assist, improving overall productivity and consistency.

Conversational & Voice Agents for Seamless Experience

Deliver a complete user experience by combining conversational and voice agents for instant, hands-free, and context-aware support.

Self-Heal for Autonomous Resolution

Protect continuity with Self-Heal agents that detect, diagnose, and resolve issues automatically to reduce downtime and manual effort.

Real Business Impact

Built for outcomes, not just automation - HCL BigFix AEX drives faster resolution, higher adoption, and round-the-clock customer satisfaction.

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Enhanced customer satisfaction

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First-call resolution increase

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Increase in SLA adoption rate

Enterprise-Wide AI Agents for Every Function

BigFix AEX unifies intelligent agents across domains to streamline operations and speed work for every team.

Integrations

Plug in and go: Leverage 50+ OTB tools with MCP support for end-to-end enterprise automation.

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Try HCL BigFix AEX Today!

Seize the opportunity to experience a feature-rich version of our GenAI-fueled employee experience platform and see how it can revolutionize your enterprise.

Try HCL BigFix Today

Smarter, Faster, AI-Driven Operations

About HCL BigFix AEX

Smarter, Faster, AI-Driven Operations

Watch how HCL BigFix AEX transforms enterprise operations with Agentic AI. From enhancing customer and employee support to orchestrating complex business processes, it drives faster resolutions, deeper insights, and smarter decisions across every department.
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