About HCL BigFix AEX
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Build Powerful AI Agents Without Code | HCL BigFix AEX Agentic AI Studio
About HCL BigFix AEX
The Agentic AI empowers enterprises to build and deploy intelligent agents - no coding required. With Agentic AI Studio, teams can visually design AI agents, integrate pre-built tools, and create custom workflows tailored to unique enterprise needs.
Experience Agentic AI in Action
No-Code / Low-Code Visual Design
Create AI agents through an intuitive drag-and-drop interface that eliminates the need for complex coding, making automation design accessible to all teams.
No-Code / Low-Code Visual Design
Comprehensive Tools Catalogue
Access a library of pre-built integrations for enterprise tasks - scheduling, documentation, billing - enabling quick connection to critical systems and workflows.
Comprehensive Tools Catalogue
Custom Tool Creation
Develop bespoke tools tailored to your organization’s unique requirements, ensuring automation aligns perfectly with business needs.
Custom Tool Creation
Multi-Agent Orchestration
Coordinate multiple AI agents to work in unison across complex workflows, ensuring smooth handoffs and full process automation.
Multi-Agent Orchestration
More Than an Agentic Platform: An OTB Enterprise-grade AI Solution
AEX unifies agents, automation, and intelligence into one enterprise AI fabric - turning conversations into closed-loop execution across ITSM, HRMS, ERP, CRM, and cloud. Deploy anywhere with an OS-like foundation for governance, and observability.
Conversational Virtual Agent for Intelligent Interactions
Enable end users to interact and assign tasks or goals to AI agents effortlessly through natural language conversations.
AI Agents for Every User
Support not just employees but also service desk teams with AI Agents in Agent Assist, improving overall productivity and consistency.
Conversational & Voice Agents for Seamless Experience
Deliver a complete user experience by combining conversational and voice agents for instant, hands-free, and context-aware support.
Self-Heal for Autonomous Resolution
Protect continuity with Self-Heal agents that detect, diagnose, and resolve issues automatically to reduce downtime and manual effort.
Real Business Impact
Built for outcomes, not just automation - HCL BigFix AEX drives faster resolution, higher adoption, and round-the-clock customer satisfaction.
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Enhanced customer satisfaction
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First-call resolution increase
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Increase in SLA adoption rate
Enterprise-Wide AI Agents for Every Function
BigFix AEX unifies intelligent agents across domains to streamline operations and speed work for every team.
Employee Experience
- IT Helpdesk Agent
- HR Policy Agent
- Finance Support Agent
- Onboarding Agent
Data Center & Cloud
- CloudOps Agent
- FinOps Agent
- Root Cause Analysis Agent
- Cost Optimization Agent
Security & Compliance
- Threat Detection Agent
- Compliance Audit Agent
- Access Control Agent
- Policy Enforcement Agent
Network Operations
- Network Monitoring Agent
- Configuration Agent
- Incident Response Agent
- Performance Optimization Agent
Integrations
Plug in and go: Leverage 50+ OTB tools with MCP support for end-to-end enterprise automation.
More Than an Agentic Platform: An Enterprise AI Operating System
AEX unifies agents, automation, and intelligence into one enterprise AI fabric - turning conversations into closed-loop execution across ITSM, HRMS, ERP, CRM, and cloud. Deploy anywhere with an OS-like foundation for governance, and observability.
Conversational Virtual Agent (CVA)
Let employees ask, assign, and complete tasks in natural language - personalized, multilingual, instant.
Self-Heal
Prevent incidents with autonomous detect-diagnose-remediate flows that lift uptime and eliminate L1/L2 toil.
Agent Assist
Augment support staff with suggested actions and scripts - shorter ramp time and higher first-contact resolution.
Voice Agents
Hands-free, real-time support for frontline and mobile workers; context carries across chat, voice, and human handoff.
Workflow Orchestrator
Drag-and-drop, cross-system automation (IT/HR/Finance/SecOps) with approvals, guardrails, versioning, and audit.
Try HCL BigFix AEX Today!
Seize the opportunity to experience a feature-rich version of our GenAI-fueled employee experience platform and see how it can revolutionize your enterprise.
Smarter, Faster, AI-Driven Operations
Smarter, Faster, AI-Driven Operations
