Rethinking Automation Synergy: HCLSoftware and Robotiq.ai Align for Scalable Intelligence

As enterprise automation becomes more strategic, there’s a necessary shift from isolated process improvements to intelligent coordination across systems, interfaces, and teams. This shift requires automation platforms not only powerful on their own, but also complementary in how they deliver outcomes. With this in mind, HCLSoftware and Robotiq.ai have entered into a strategic partnership combining the process and agentic orchestration capabilities of HCL UnO and the agile, front-end automation strengths of Robotiq.ai’s RPA platform.

This combination moves enterprises beyond task-level automation and toward truly coordinated, resilient operations reflecting the complexity of today’s business environments.

From Orchestration to Enterprise Coordination

HCL UnO is built to orchestrate automation at enterprise scale, not simply managing workflows but coordinating intelligent agents, AI systems, and business logic in real time. It provides the architectural foundation for you to run autonomous, policy-driven operations across hybrid environments with clarity and control.

As enterprises expand their automation ambitions, many are also looking to streamline the work still occurring at the user interface level — tasks performed in browser-based applications, desktop tools, or legacy front ends. Robotiq.ai addresses this opportunity. Its RPA capabilities work alongside UnO’s orchestration layer, extending intelligent automation into high-frequency, user-facing activities without adding complexity or fragmentation.

A Combo Offering Built for Scale

Our solution brings together two complementary capabilities serving different but essential parts of the automation lifecycle. HCL UnO provides orchestration, observability, and enterprise-wide governance, resulting in 70% error reduction in process execution. Robotiq.ai offers intuitive task automation in less-structured but critical environments to business operations, leading to 100% business continuity and an  85% increase in efficiency.

Together, they automate broader workflows with greater precision — from system-level orchestration to UI-based interactions within a unified, governable framework.

Governance, Transparency, and Simplicity

UnO’s built-in observability ensures every step in the workflow, including those handled by Robotiq.ai bots, is tracked, auditable, and compliant with enterprise policies. Whether automation is triggered by a business event, exception, or scheduled workflow, it operates within a structure which supports control and resilience.

This allows both IT and business stakeholders to maintain a shared, transparent view of automation at scale, ensuring alignment with both operational goals and strategic intent.

Looking Ahead: Coordinated Automation for a Complex World

The collaboration between us and Robotiq.ai reflects a broader shift in enterprise automation from isolated solutions to ecosystem-wide coordination. It addresses a critical need in modern enterprises: the ability to scale automation across both systems and interfaces, while maintaining trust, compliance, and visibility.

With HCL UnO providing agentic orchestration and Robotiq.ai enabling responsive task execution, you’ll gain a future-ready automation strategy — connected, intelligent, and designed for scale.

To learn how this partnership can accelerate your enterprise automation journey, connect with our team.