Important Announcement: HCL Workload Automation, HCL Clara, HCL Hero Plan Licensing Changes to Take Effect June 2025
HCL Workload Automation is a critical component of the modern digital enterprise to ensure business availability and resiliency. This solution empowers you to seamlessly orchestrate, initiate, run and manage digital business processes, from legacy to cloud.
Now, as part of our ongoing commitment to enhance our products and services, we’re excited to announce the new licensing solutions for HCL Workload Automation.
HCL Workload Automation is transitioning from its current licensing platform to the new and innovative My HCLSoftware (MHS) platform to provide a dedicated portal where you can choose the latest licenses, reduce the risk of unauthorized usage, and ensure the most updated security compliance. The current licensing management system will reach end of support on June 30, 2025.
Image Repository
The image repository for all versions and fix packs can be found at My HCLSoftware Portal. The old one will be discontinued.
Old versions of the product will not be ported to the My HCLSoftware (MHS) platform and will be no longer accessible after June 30, 2025.
Some details about the different versions:
- Version 9.5: This version will not be ported to MHS.
- Version 10.1: All versions from 10.1 Fix Pack 5 (FP5) will be ported to MHS.
- Version 10.2: All versions from 10.2.3 will be ported to MHS.
Minimum Product Levels and End of Support
The following versions will reach end of support on June 30, 2025:
- Version 9.5 GA
The following versions will reach end of support on August 30, 2025:
- Version 10.1
Important: Versions linked to the old license tool will stop working.
Please review with extreme attention these 2 EoS alerts to **avoid impact*** on your HWA.
- 9.5 EOS: https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0115266
- 10.1 EOS: https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0116301
New License Management System
HCL Workload Automation will adopt the License Management System built into MHS.
Version 10.2.3 will be the first version to use the new system and will be available in 4Q/2024.
These are the instructions that customers should follow to switch from old license model to new MHS from 10.2.3 and upper level.
- https://help.hcl-software.com/workloadautomation/v1023/distr/src_pi/awspiFlexerainfo.html?hl=license
- https://help.hcl-software.com/myhclsoftware/topics/introduction.html
The following are the minimum product levels for the different versions:
- Version 9.5: 9.5 FP7 is required. Please review Link to understand the impact to stay with that level.
- Version 10.1: 10.1 FP5 is required.
- Version 10.2: 10.2.1 and upper works.
Summary
The following tables summarize the relevant information for the various products and versions.
HCL Workload Automation
|
Version |
Urgent Upgrade Needed |
Minimum Required Version |
Recommended Version |
MHS License |
Available on MHS |
|
<9.5 FP7 |
Yes |
9.5 FP7 |
10.2.3 or later |
No |
No |
|
9.5 FP7 |
No* |
9.5 FP7 |
10.2.3 or later |
No |
No |
|
<10.1 FP5 |
Yes** |
10.1 FP5 |
10.1 FP5/10.2.3 or later |
No |
Yes |
|
10.1 FP5 |
No |
10.1 FP5 |
10.2.3 or later |
No |
Yes |
|
<10.2.3 |
No |
10.2.1 |
10.2.3 or later |
No |
Yes |
|
10.2.3 |
No |
10.2.3 |
10.2.3 or later |
Yes |
Yes |
(*) https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0115266
(**) https://support.hcl-software.com/csm?d=kb_article&sysparm_article=KB0116301
HCL Clara
|
Version |
Urgent Upgrade Needed |
Minimum Required Version |
Recommended Version |
MHS License |
Available on MHS |
|
<2.0.0.2 |
Yes |
2.0.0.2 |
2.0.0.3 or later |
No |
No |
|
2.0.0.2 |
No |
2.0.0.2 |
2.0.0.3 or later |
Yes |
Yes |
HCL Hero
|
Version |
Urgent Upgrade Needed |
Minimum Required Version |
Recommended Version |
MHS License |
Available on MHS |
|
<1.0.0.8 |
Yes |
1.0.0.8 |
1.0.0.8 or later |
No |
No |
|
1.0.0.8 |
No |
1.0.0.8 |
1.0.0.8 or later |
Yes |
Yes |
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