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Number of Posts: 21
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| June 29, 2023
CX and EX - Closing the Employee Experience Gap
When it comes to bridging the gap between employee experience and customer experience, there are two primary avenues to pursue: enhance the employee experience and improve work outcomes for those employees.
| June 29, 2023
Focusing on B2E Can Drive Business Value
Unlock business value by redefining the employee experience with a B2E strategy. Learn why B2E matters and how it drives revenue and customer loyalty.
| June 29, 2023
More Than a Transaction - Building Relationships Through Personalization
Enhance customer engagement, loyalty, and revenue with the power of B2B e-commerce personalization. Learn how HCLSoftware can help you deliver an exceptional e-commerce experience.
| June 29, 2023
AI in e-Commerce and Customer Experience
Deep dive into 2023's e-commerce and customer experience trends: Trusting AI, Generative AI's rise, microservices myths, and future predictions from HCL Commerce Cloud.
| June 29, 2023
Create Customer Demands for Your Unique Solutions
Caterpillar drives customer loyalty and sales with digital innovation. See how e-commerce and data-powered solutions boost their business.
| June 29, 2023
Total Experience (TX) - At the Heart of All CX and EX
Boost customer and employee satisfaction 25% with HCL DX’s MXDP. Integrate content, apps, and processes for smooth omni-channel experiences.
| June 29, 2023
Overcoming E-commerce Challenges: A Case Study
North American retailer transforms E-commerce experience with HCL Commerce Cloud, sees significant gains in speed, orders & revenue.
| June 29, 2023
Five Principles for Effective Commerce Search
Elevate user experience, increase revenue, and boost engagement with diverse search types, refined queries, flexible results, reduced iteration, and smarter outcomes. HCL Commerce Cloud is your partner for sustained success.
| June 29, 2023
HCL Multiexperience DXP: Empowering Customers and Employees
Upgrade your insurance journey with HCL DXP's unified platform. Simplify claims, empower agents, and gain valuable data insights for exceptional customer service.
HCLSoftware | June 29, 2023
Using AI and RPA to Accelerate Digital Transformation
Intelligent automation boosts business growth with AI-powered efficiency and cost savings. Learn about the most effective digital enabler for modern business — intelligent automation.
| June 29, 2023
Empower Your Banking Customers with a Total Experience
Eliminate silos, build personalized experiences fast. HCL Total Experience unlocks data and delivers a Total Experience strategy across all channels.
HCLSoftware | June 29, 2023
Revolutionizing B2B Research and Discovery
B2B self-service is key in the research and discovery phase. Streamline information, simplify buying, and enhance account management to attract quality leads.
| June 29, 2023
Nesh Inc Partners with HCL Volt MX Blazing Trails with App Dev for Clients
HCLSoftware and Nesh Inc. combine expertise to create tailored app solutions with HCL Volt MX, simplifying complex processes and delivering tangible results.
| June 29, 2023
HCL Domino Portfolio Download Packages Now Available Exclusively on My HCLSoftware
Starting July 29, 2024, access HCL Domino, Sametime, & component download packages exclusively through the new My HCLSoftware (MHS) portal.
| June 29, 2023
Power Manufacturing’s Digital Transformation with HCL Total Experience (TX)
Transform manufacturing with HCL Total Experience. Streamline operations, boost productivity, & deliver superior customer experiences. Learn how TX is revolutionizing the industry.
Marketing & Commerce | June 29, 2023
Customer-Centricity with Data-Driven Innovation
Unlock the power of telematics data to streamline operations, enhance customer experiences, and drive business growth. Discover how data-driven insights can transform your company.
| June 29, 2023
When the Focus is Features, All Vendors Look the Same
Choosing the right commerce solution goes beyond feature lists. Learn why execution matters more than the features themselves, and how focusing on the 'how' can save businesses from costly mistakes and inefficiencies.
Marketing & Commerce | June 29, 2023
Ultimate Guide: 15 Critical CDP Facts Every Marketer Should Know
Uncover 15 essential customer data platform facts for marketers. Learn about CDP architecture, data management, real-time responsiveness, and more to unlock the power of customer data.
Marketing & Commerce | June 29, 2023
8 CDP Trends in 2025
Discover 8 key CDP trends shaping the future of customer data in 2025. Learn how AI, hyper-personalization, and real-time processing are revolutionizing customer engagement.
HCLSoftware | June 29, 2023
3 Reasons Monitoring Your Mobile App's CX is Critical for Business Success
Enhance user satisfaction, increase retention, and gain actionable insights by monitoring your mobile app's customer experience (cx) with HCL Discover.
HCLSoftware | June 29, 2023
Aftermarket Shouldn’t Be an Afterthought
Struggling to maintain profit margins? Learn how aftermarket services can increase revenue, improve customer loyalty, and give you a competitive edge.
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