Upgrading Domino Is Painless with HCLSoftware’s White Gloves Service

Did you know that HCLSoftware’s comprehensive white gloves service provides the ultimate Domino upgrade solution? Our team of experts are here to make the upgrade process as smooth as possible while reducing disruption for you and your end users.

Keeping your HCL Domino software up to date enables you to reap all the benefits of dozens of new features and capabilities, plus helps you minimize security risks and vulnerabilities. We want to help you upgrade your Domino and Notes platform so you can experience all that Domino has to offer and take the pain out of the upgrading process.

Over the past 12 months alone, our HCLSoftware Services Team has helped successfully plan and upgrade over 1000 servers and thousands of applications. Our White Glove Service offers a disciplined approach which includes upfront environmental analysis and insight that unlocks the details of your environment including applications, backwards compatibility and even modernization potential.

Moving the needle on performance by upgrading your Domino/Notes platform
Are you still using older versions of Domino and Notes? Now is the time to upgrade to the latest version, Domino v12.0.2. The latest release of the Domino platform offers many new features that will make your work life easier and your platform administration more efficient.

Here are some of the incredible benefits of upgrading to Domino v12.0.2:

1. Create better looking applications: With the new and enhanced no-code capabilities offered in Domino v12, you can create better-looking applications in minutes. This saves time and allows you to focus on other critical aspects of your projects.
2. Access applications from anywhere: With the cloud-native design of Domino v12, you have the flexibility to access applications from virtually anywhere in the world. This is especially useful when working remotely or on the go.
3. Enable mobile device support: The latest version of Domino offers greater mobile device support. This means that you can access Domino applications from your mobile devices and leverage key capabilities like GPS, camera, biometrics and storage. This makes it easier to work on the go and stay productive.
4. Strengthen mail security: Enhance email security with standardized anti-virus, anti-spoofing and in-transit mail security protocols. You can rest assured that your emails are secure and protected from threats.
5. One-click deployment: Easily deploy mail and applications with just one click from any browser. This eliminates the need to upgrade desktop client applications, saving time and resources.

With the end of support for Domino/Notes v9, v10 fast approaching, it’s important for customers to plan their upgrade to Domino v12, not only to provide the latest features and improvements but also to ensure that your business is secure and compliant.

HCLSoftware’s White Glove Upgrade Services can help make the upgrade process smooth and efficient. Our team of experts can handle the entire upgrade process, from planning to execution and monitoring.

Here are some additional benefits of using HCL’s White Glove Upgrade Services:

A thorough review of your platform
HCL Advisor is a useful tool for customers who are interested in reducing the total cost of ownership, consolidating servers, and upgrading to the latest HCL Domino version while modernizing their environment. By providing insight into applications, compatibility, usage, modernization effort and remediation needed, HCL Advisor can help customers make informed decisions about their environment.

With HCL Advisor, customers can effectively identify outdated applications or processes that are no longer being used, allowing them to focus on modernization efforts where it matters most. Additionally, it can help customers optimize their infrastructure by consolidating servers based on usage, enabling them to save costs while maintaining high performance.

Moreover, HCL Advisor can help customers with their upgrade planning process. It can provide information on the compatibility of their existing applications and processes with HCL Domino v12, allowing them to plan for an upgrade with greater confidence.

No more rip and replace strategies
At HCL, we are always looking for ways to drive customer value. Consolidation can be an effective way to improve service delivery to end users while decreasing the total cost of ownership of a Domino environment. With product enhancements in Domino and improved cloud computing power, customers can better size their environments with their end users in mind, enabling them to get application servers closer to their end users while needing fewer of them.

Domino continues to provide industry-leading backwards compatibility, allowing customers to upgrade and consolidate applications at a faster rate than ever before, without the need for rip-and-replace strategies. This helps customers leverage the investments they have already made into their Domino applications while modernizing their environment.

Keeping end user operational capability and uptime a priority
As with any upgrade that happens within an organization, it is important to prioritize end-user experience during the process. To minimize user impact, it’s important to take a comprehensive approach that spans from the analysis phase to the cutover phase. From our experience, we have found that several best practices help to eliminate upgrade disruption, minimizing user impact such as:

• Comprehensive end-user communication about the upgrade process and expected changes
• Providing end-user training and support to ensure that they are familiar with the new features and functionality
• Testing the new software with a pilot group of end-users to gather feedback and identify any issues
• Providing help desk and support services during and after the upgrade to address user queries and issues that may arise.

In addition to our best practices, we can also deploy HCL Nomad Web to allow users unrestricted access to traditional Notes applications via a web browser. This can be a great solution as it eliminates the costly need to customize the application.

Getting to the finish line together
Once you’ve upgraded to Domino v12, we highly recommend ensuring that you have all the new features required to properly run your environment. Our team of experts is available to assist you with documented steps and post-deployment assistance, known as the HCL Domino Upgrade Factory.

The HCL Domino Upgrade Factory provides a simple, low-cost pricing model for customers who need help upgrading their Domino environments, starting from as little as $4000 per server. Here are a few of the steps that are included in the HCL Domino Upgrade Factory offering:

• Complete analysis of your Domino environment including applications and servers.
• Health check report with a prioritized list of actions to be undertaken, if required.
• Development of cutover strategy for users.
• Installation and transfer of applications to new Domino V12 servers.
• 30 days of post-upgrade hyper care for all servers.

We understand that upgrading your Domino environment can be an intimidating process and that cost is an important factor to consider. That’s why HCLSoftware’s White Glove Upgrade Services combined with HCL Domino Upgrade Factory provides a simple, low-cost pricing model that is predictive and helps to consolidate and reduce your overall operating costs.

We are more than happy to provide you with further information on the HCL Domino v12 upgrade and our professional services, HCLSoftware White Glove Upgrade Services and HCL Domino Upgrade Factory.

To learn more, fill out our contact form and one of our experts will be in touch shortly to discuss your requirements in more detail.

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