What we achieved

  • 3 applications

    developed in 9 months

  • Multi-platform

    development

  • Enhanced

    data insights

To who

  • IndustryTechnology

  • Products: HCL Volt MX

  • Region North America

Overview

  • Part 1

    Challenge

    This software development company supporting transportation and fleet management customers needed solution to grow with their business with versatile, on-the-go capabilities.

  • Part 2

    Solution

    HCL Volt MX enabled them to rapidly develop and deploy native iOS, Android, and responsive web applications, which streamline fleet management operations, improve driver safety, and optimize business performance through integrated functionalities

  • Part 3

    Results

    Together, the customer and HCL Volt MX enhanced their customer and employee experiences with driver safety risk reduction, optimized routes and scheduling, and robust reporting to make data-driven decisions.

The Challenge

It’s been engrained in us as a society that “time is of the essence.” This is especially true for our customer who provides package delivery and logistics companies software to enable them for on-time service to order recipients and the people they employ. Their company offers IT solutions specifically aimed at transportation and fleet management companies. Their suite of native and web applications focuses on critical operational aspects such as delivery route tracking, driver scheduling, vehicle maintenance, and compliance through inspections and training. So, the primary challenge they faced was maintain operation efficiency for those utilizing their software on-the-go.

  • 400
    More than 400 brands are owned by the company
  • €50B
    Generating an annual turnover of over €50 billion
  • 190
    Available in around 190 countries

The Solution

When you as a company have customers who are constant moving targets, you need a solution as your backbone to move with you and them. HCL Volt MX helped this transportation and fleet management software company rapidly develop and deploy a robust business solution with native iOS, Android, and responsive web applications. These applications streamline fleet management operations, improve driver safety, and optimize business performance through integrated functionalities such as:

  • Delivery Route Tracking: Allows fleet operators to monitor and optimize delivery routes, reducing delays and ensuring timely delivery.
  • Driver Scheduling: Efficiently manage and allocate drivers based on real-time schedules, improving resource utilization.
  • Vehicle Inspection, Maintenance, and Mileage Tracking: Ensures vehicles are regularly inspected and maintained, minimizing downtime and enhancing fleet safety.
  • Driver Training: Built-in training modules to ensure drivers meet safety and operational standards.
  • Time Management: Enables drivers to clock in/out and track break times, ensuring compliance with labor regulations.
  • Turn-by-Turn Route Management: Provides drivers with GPS-based real-time navigation for more efficient deliveries.

The Results

The partnership between HCL Volt MX and our customer resulted in a solution delivering a range of benefits for transportation companies, including:

  • Faster Go-To-Market: Three applications were released within nine months, demonstrating the speed and efficiency of development using Volt MX.
  • Multi-Platform Deployment: Native iOS and Android apps, along with a responsive web app, ensure seamless user experiences across devices.
  • Risk Reduction: Through vehicle safety inspections and driver training, fleet operators could minimize risks associated with non-compliance and accidents.
  • Optimized Routes: Integrated turn-by-turn navigation improved route efficiency and reduced fuel costs.
  • Enhanced Scheduling: The solution provided better management of driver resources, ensuring optimal dispatch and driver availability.
  • Reporting and Analytics: The platform offered comprehensive insights into delivery performance, safety inspections, driver training outcomes, and financial metrics like revenue per dispatch and operating margins, empowering fleet operators to make data-driven decisions.

Faster, reliable, secure, and always accessible, HCL Volt MX, we go where you go.

About the company

Australian-based office supplies stores positioned as a low-cost warehouse. Each of its stores carries more than 30,000 products and aims to meet the entire needs of small and home offices with an array of print & create, technology, furniture, stationery, art & craft supplies, and early learning & development products.

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