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HCLSoftware: Fueling the Digital+ Economy

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We are pleased to announce an important advancement in our ongoing commitment to digital inclusion and compliance with the EAA (European Accessibility Act1) compliance! The HCL Commerce+ team is proud to announce that our storefront has achieved WCAG (Web Content Accessibility Guidelines2). As of the January release, HCL Commerce+ achieves Level A compliance, advancing alignment with accessibility standards..

This is a crucial development for us and for you. It means we're making online shopping experiences powered by HCL Commerce+ more accessible for everyone, aligning with key EAA principles (the EAA principles stand for Ethics, Accountability, and Auditability, a framework often applied to responsible digital systems and AI).

The out-of-the-box reference storefront for HCL Commerce+ is designed to help businesses accelerate digital commerce implementation. Built with React and Next.js, it offers a modern, high-performance, and SEO-friendly foundation. Fully API-driven, it integrates seamlessly with HCL Commerce+’s headless architecture and supports both B2B and B2C scenarios. This production-ready storefront includes essential commerce capabilities and is designed for flexibility; it can be easily customized or extended to meet specific business needs.

Aligned with HCL Commerce+’s Integrated Composable Commerce approach, it allows organizations to adapt or replace components such as search, content, or promotions with ease. It’s well-suited for businesses aiming to reduce time to market, demonstrate platform functionality, or develop a tailored storefront without starting from scratch. This enhancement, built with the reference storefront shipped with HCL Commerce+, will be available for all customers using HCL Commerce+. Test it today via HCL Marketplace on v9.1.19 in our sandbox environment.

Screenshot of the start page for B2C

 

Screenshot of a product description page (PDP) for B2C

And we're not stopping here. While Level A is a fantastic milestone, our ambition is to reach AA compliance in a subsequent release. We are continuously striving to improve and broaden the accessibility of our solution.

What this EAA-Focused compliance means for your business:

  • Connect with more customers: By making your storefront more accessible, you can reach a wider audience and ensure a welcoming experience for all shoppers, fulfilling important accessibility mandates.
  • Enhanced user experience for all: Accessibility features often improve usability for everyone, leading to greater customer satisfaction and engagement.
  • Demonstrate your commitment: Showcasing an accessible platform highlights your brand's dedication to inclusivity, social responsibility, and adherence to accessibility standards.

We are truly proud of this progress and remain deeply committed to making digital commerce a more accessible space for all users. This is a journey, and we're excited to continue making strides in our accessibility efforts.

Want to see how these accessibility enhancements can benefit your business and help you meet your EAA compliance goals? Schedule a personalized demo with our team today to learn more about the new Level A compliance in HCL Commerce+ and how we can help you create a more inclusive online experience for your customers!

To learn more on this topic, listen to Solteq Plc, an HCL Software Business Partner, in their podcast episode - Simplifying Accessibility:Turning Compliance into Competitive Advantage. It offers valuable insights into how accessibility and compliance can drive better customer experiences and long-term business value.

References:

  1. https://commission.europa.eu/strategy-and-policy/policies/justice-and-fundamental-rights/disability/union-equality-strategy-rights-persons-disabilities-2021-2030/european-accessibility-act_en
  2. https://www.w3.org/TR/WCAG21/

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