What we achieved

  • Seamless

    SAP integration

  • Unified

    operational system

  • 3700+

    employees supported

To who

  • Industry Manufacturing, Commercial Services

  • Products: HCL Volt MX

  • Region Global

Overview

  • Part 1

    Challenge

    Global company with sites on three continents relying on multiple systems to support their 3700+ employee operations.

  • Part 2

    Solution

    A single solution to unify the multiple systems and integrate seamlessly with SAP and third party “Track and Trace” platform.

  • Part 3

    Results

    Streamlined process with real-time tracking of inventory and orders across the global sites, reduction in duplicated orders and efforts, and maximizing accuracy and efficiency.

The Challenge

With a 180-year legacy of innovation, this global leader in commercial explosives is no stranger to the challenges of business. Their products and services exist not just to do a job, but to do a job efficiently and effectively. Over 3700 employees on three different continents, rely on timely, accurate information to deliver quality customer experiences. Like most companies with a global presence with multiple locations experience, their employees were forced to use three different systems to manage daily tasks, such as picking and delivering explosives to customers. A multi-system approach led to:

  • Duplicate Work: Employees had to record the same process across three separate systems, resulting in inefficiencies.
  • Complexity: Using different systems for the same tasks increased the likelihood of errors and slowed down operations.
  • Lack of Integration: The systems did not seamlessly integrate with their SAP backend and third party “Track and Trace” systems.

They required a unified solution to eliminate duplication, improve process efficiency, and integrate all systems into one application.

The Solution

You know your business, just like this global expert of commercial explosives knows theirs. A solution that can be molded and shaped by internal resources to be whatever you need it to be.

HCL Volt MX provides a comprehensive mobile solution replacing their three existing systems with a single application. It fully integrated with their SAP backend and third party “Track and Trace” systems. Delivering significant improvements in their user experience and operational efficiency, the application’s key functionalities include:

  • Picking/Picking Confirmation: Streamlining the process of selecting the correct explosives for delivery.
  • Post Goods Issue: Automatic updates to the SAP system once goods are dispatched.
  • Customer Receipt (Goods Receipt): Capturing customer acknowledgment upon delivery of goods.
  • Packing: Guaranteed correct packaging and labeling of explosives before shipment.
  • Stock Transfers: Internal movements of inventory across locations are fully visible and able to be managed.
  • Stock Take & Inventory Checking: Real-time inventory audits to maintain accurate stock levels.
  • Printing Labels and Manifests: Simplification of label creation for products and shipping manifests.
  • Barcode Scanning: Use of barcodes to track products efficiently throughout the supply chain.

The Results

Unification is at the core of the results HCL Volt MX brings to this global company. One software solution able to unite multiple systems and seamlessly integrate into already existing platforms. Reduction of redundancy in work led to an increase in productivity and minimization of duplicated efforts. In addition, Volt MX improved accuracy and efficiency in handling and delivery customer orders.

The motto of “work smarter, not harder” applies to HCL Volt MX and this company’s relationship. Both of us commit to developing and delivering practical and reliable solutions anticipating the future, together.

About the company

A global leader in the commercial explosives industry with more than 3,770 employees, including some of the most highly trained blasters in the industry. Manufacturing over 54 million pounds of packaged explosives and more than 1.2 million tons of ammonium nitrate capacity with 32 manufacturing facilities on three continents (including state-of-the-art initiation systems facilities in the United States, Australia and Mexico). Plus an Engineering and Technology team supporting domestic and export product sales, as well as the use of cutting-edge technologies around the world.

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