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    Intelligent Operations-Unlock Intelligent Operations, Seamlessly and Effortlessly

    Value Drivers

    Intelligent Operations-HCL Intelligent Operations Value Drivers

    Value Drivers

    Elevate your business with an AI-led, human-assisted approach to optimizing business operations with three primary tenets: Synergize, Strategize and Streamline, and ensure your organization is future-ready.

    • Synergize: Boost workplace productivity by leveraging the digital workplace and build agile, scalable IT frameworks.
    • Strategize: Align all departments and functions with strategic goals to drive growth, customer retention, and deliver business value through superior service and innovative solutions.
    • Streamline: Simplify business processes, enhance compliance and risk measures, and secure your operations.

    See how

    Make Your Enterprise Operations Smarter and Faster

    Explore products designed to build a truly digital, scalable and secure enterprise with AI and Cloud at its heart. Our solutions empower your business by delivering real-time insights, end-to-end visibility across IT and business operations, robust endpoint security, streamlined service delivery, and assured compliance.

    Fully integrated hybrid infrastructure management, leveraging cybersecurity, automation and analytics capabilities to proactively identify and remediate vulnerabilities in real-time.

    This solution stack empowers enterprises to intelligently automate all layers of operations, encompassing the back-end infrastructure, applications, network and cloud ecosystems. It eliminates the need for manual intervention and secures the environment with automated vulnerability remediation.

    Related Products

    HCL BigFix Enterprise+

    An all-in-one IT infrastructure automation offering to stay ahead of cyber threats

    Learn more

    HCL BigFix Runbook AI

    Simplify IT complexity with AI-powered runbook automation

    Learn more

    HCL MyCloud

    Hybrid cloud lifecycle management product

    Learn more

    HCL Workload Automation

    Orchestrate, initiate, run and manage digital business processes

    Learn more

    Reach out to HCLSoftware to discover more about our transformative intelligent operations products.

    Talk to an expert

    Find the Right Solution for Your Needs

    Identify your business challenges and discover tailored solutions from HCLSoftware.

    Intelligent Operations-Facing Complex End-User Experience Because of Disparate Service Delivery Tools?

    Facing Complex End-User Experience Because of Disparate Service Delivery Tools?

    Accelerate business transformation with superior onboarding and delivery experience across all business functions.

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    Intelligent Operations-Struggling With Automation, Orchestration and Security of Your IT Ecosystem?

    Struggling With Automation, Orchestration and Security of Your IT Ecosystem?

    Secure and manage endpoints using intelligent automation, ensuring continuous compliance and vulnerability management.

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    Intelligent Operations-Need Real-Time, Informed Decisions With Thorough Insights?

    Need Real-Time, Informed Decisions With Thorough Insights?

    Enable enterprise command center driven by business flow observability.

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    Intelligent Operations-Is Your Team Unable to Effectively Predict and Prevent IT Service Outages?

    Is Your Team Unable to Effectively Predict and Prevent IT Service Outages?

    Transform your IT operations with less noise, fewer actionables and reduced MTTR.

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    Intelligent Operations-Worried About Security Threats and Regulatory Concerns?

    Worried About Security Threats and Regulatory Concerns?

    Plug compliance gaps and apply policy enforcement to protect complex, highly distributed environments.

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    Statistical Highlights

    Explore the key metrics that highlight the success and impact of HCLSoftware’s Intelligent Operations.

    DRYiCE IntelliOps
    2500+

    customers across US, Europe and Asia

    22 Years

    complex global IT ops management experience

    43

    awards and recognitions

    100M+

    managed endpoints in 47 countries

    Awards and Recognition

    HCLSoftware named a Leader in the 2023 GigaOm AIOps Radar Report for its Intelligent Operations solutions

    Forrester recognizes HCLSoftware as one of the notable vendors in The Cloud Cost Management and Optimization Landscape, Q1 2024

    HCLSoftware positioned as a Leader in the Quadrant Spark Matrix: Chatbots for IT Operations for Conversational Virtual Assistants, Q4 2023

    With Real-World Results

    Intelligent Operations-Connectria

    Connectria

    Connectria leverages BigFix to further extend endpoint visibility, compliance, and improve the efficiency of our endpoint management processes.

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    Intelligent Operations-Complexities of Multi-Tenancy Resolved by HCL SX

    Complexities of Multi-Tenancy Resolved by HCL SX

    Learn how SX effortlessly resolved all client challenges, leading to faster customer onboarding, a significant operational cost reduction and a reduced Mean Time to Resolution (MTTR). By understanding and adapting to shifts in buying patterns, SX ensures tailored experiences and efficient operations.

    Read case study
    Intelligent Operations-Why should a company work with HCLSoftware?

    Why Should a Company Work with HCLSoftware?

    Join us for an insightful discussion with Mark Alsentzer, from Pavilion Payments, as he shares why HCLSoftware is his preferred partner for enhancing observability, business flow, and operational resilience.

    Watch now
    See all case studies >
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    Propel Your Business

    Find the right tools to elevate your business. HCLSoftware will help you select and implement tailored solutions.

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    Explore Our Offerings

    Developer-Business and Industry applications

    Business & Industry Applications

    Robust business applications designed to set a new benchmark in organizational efficiency. Encompassing marketing, e-commerce, value chain, and behavioral insights.

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    Developer-Total Experience

    Total Experience

    TX software that interconnects the best to solve the most complex challenges organizations face, incorporating customer experience (CX), employee experience (EX), user experience (UX) and multi-experience (MX).

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    Developer-Data and Analytics

    Data and Analytics

    The tools you need to distill complex data into clear, actionable insights — to predict outcomes, profile customers, optimize operations and identify new opportunities through data patterns and market analysis.

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    Cybersecurity

    Cybersecurity

    Vulnerability detection, mitigation and remediation solutions that deliver secure DevOps and compliance from application to endpoint.

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    Sovereign Collaboration

    Sovereign Collaboration

    Sovereign Collaboration software strategically prioritizes autonomy over data. We understand the importance of sensitive information and have designed secure, flexible solutions to protect it.

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