Remove Obstacles To Do Business With You
Remove Obstacles To Do Business With You
Why Choose HCL Aftermarket Cloud?
Organizations worldwide, from manufacturers to distributors, rely on HCL Aftermarket Cloud to maximize their commerce potential and grow their aftermarket. HCL Aftermarket Cloud enhances customer experience through intuitive parts ordering at the front end , and managing the entire lifecycle of aftermarket documentation at the back end to meet expectations effectively.
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faster and more accurate ordering of complex parts
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higher in SKU sales
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parts assisted in ordering online
0K+
service BOMs managed
Capabilities
Launch Fast Even With Crummy Parts Data
Easily publish and maintain accurate data for seamless click-and-order with our automated parts authoring tool, ERP/PDM integrations and migration assistance.
Grow your service and parts with commerce with HCL Aftermarket Cloud
Offer Vast Selection, Tailored Experience
Never worry about overwhelming dealers and customers with your vast number of SKUs with auto-filtered search results that always show relevant SKUs.
Grow your service and parts with commerce with HCL Aftermarket Cloud
Swift and Precise Complex Parts Shopping
Supporting all complexity or order-based model-based and serial-based cataloging, finding the right parts is just one search term or visual interaction away.
Grow your service and parts with commerce with HCL Aftermarket Cloud
Solve Channel Conflicts with Marketplace
Invite channel partners for e.g. dealers to co-sell more in your online marketplace and simultaneously build end customer relationships by making their demand data actionable.
Grow your service and parts with commerce with HCL Aftermarket Cloud
Not Looking for a Comprehensive Solution?
Suit your exact needs with our ready-to-deploy aftermarket specialty apps, which are pre-configured with best practices and integrate essentials to your ERPs, CRM, PIM/PDM, and Commerce.
Commerce Cloud
Enterprise e-commerce platform for B2C and B2B
Digital Catalog
Integrate efficient parts management with content management to make selecting the right part easier.
Vendor Management Inventory (VMI)
With modern inventory planning software, plan with your value chain for the right stocks, in the right place, at the right time.
Let’s Talk About How To Unlock Your Aftermarket-Led Growth Potential
Our team of aftermarket experts are offering free personalized consulting services to help you take your aftermarket business to the next level.
What Our Customers Are Saying
The earlier order revision upload process was longer, but now it has drastically reduced. Overall, I think it is saving 80% in every upload. You just need to select 100 orders and upload them, and they are immediately available for our customers.
We are super excited as this product will add a lot of value to our internal process and to our valuable customers.
From the possibility of adding a picture of any part to connecting from anywhere, we love the experience the Aftermarket Cloud platform provides.
Many customers don't want printed catalogs and prefer online only, leading to cost savings for us of about USD 2-3k per order.
No revision information sending - earlier for each revision used to compile and send PDFs which was tedious. Now it’s all online.
Access to information is straightforward. Mechanics love it - just type road# and they get all the information.
Aftermarket Cloud’s Commerce for Manufacturing is very versatile. We use it for bidding for promotions to new customers.
Service document is in a precise location - in the tree – they (technicians) need not search in location, if they search by road # they get parts maintenance, service document, electric diagram, and supersession all in one place.
One-stop shop for mechanics, no need to go anywhere!
No downtime and training time is less than 5 min. Just go to the window, type road#, and it shows the right catalog page.
The launch was a major milestone since the Commerce for Manufacturing is extremely sophisticated. Few statistics of the launch: 6887 active users and 3,269,857 pieces of data either validated, cleaned, or standardized.
