Improved Member Outcomes
Empower members to make informed decisions about their superannuation, leading to better financial security in retirement.
HCL Superannuation Total Experience Platform
Empowering Australian Superfunds with HCL Super TXP for Total Experience.
Benefits
Rapid Implementation
Quickly launch your digital transformation with reduced costs and accelerated time-to-market through ”out of the box” superannuation customer journeys, experiences & data connectors
Proven Results
Experience an increase of up to 2.7x in transitioning members to retirement products and improved customer retention up to 2x resulting in Assets Under Management (AUM) worth $3.7B*
Our Superannuation Industry Solution Delivers
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Improved Member Outcomes
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Enhanced Member Retention
Enhanced Member Retention
Build trust through personalized, engaging experiences and effective communication.
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Optimised Advisor Engagement
Optimised Advisor Engagement
“Next Best” actions enabling precise conversations for advisors and complete 360-view of customers.
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Accelerated Digital Transformation
Accelerated Digital Transformation
Expedite your digital initiatives, ensuring your fund remains competitive and member-centric.
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Reduced Total Cost of Ownership (TCO)
Reduced Total Cost of Ownership (TCO)
A single platform for engagement and administration simplifies operations and lowers costs.
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Measurable Results
Measurable Results
Experience up to 2.7x increased transition to retirement products and 2x improved member retention.
Improved Member Outcomes
Empower members to make informed decisions about their superannuation, leading to better financial security in retirement.
Enhanced Member Retention
Build trust through personalized, engaging experiences and effective communication.
Optimised Advisor Engagement
“Next Best” actions enabling precise conversations for advisors and complete 360-view of customers.
Accelerated Digital Transformation
Expedite your digital initiatives, ensuring your fund remains competitive and member-centric.
Reduced Total Cost of Ownership (TCO)
A single platform for engagement and administration simplifies operations and lowers costs.
Measurable Results
Experience up to 2.7x increased transition to retirement products and 2x improved member retention.
Solution Details
Data-driven Member Engagement
- Pre-built member journey templates for entire member lifecycle
- Personalized nudges to educate and guide members to improve their retirement outcomes
- 360-degree view of real-time member profile
Hyper-personalization Member/Advisor Experience
- Pre-built member web/mobile, advisor web experiences
- Personalized experiences and “Next Best Conversation” ideas for advisors
- Multi-platform capabilities (mobile, web, etc,) from a single code-base
Data Orchestration
- Real-time event-triggered data orchestration capability bringing data from disparate systems
- Extensive “out of the box” data connectors to utilize on popular platforms
Ready to Transform Your Member and Advisor Experience?
Contact us today to learn more about our comprehensive solution!
