A Smart and Flexible Enterprise Virtual Assistant
HCL Clara is an automation bot that enables users to quickly learn how to use and troubleshoot products.
Enhancing HCL Workload Automation Customer Experience with HCL Clara
Enhancing HCL Workload Automation Customer Experience with HCL Clara
Performs tasks and actions for the end-user with HCL CLARA, from your preferred messaging platform!
HCL Clara offers a human-like, personalized, round-the-clock experience to HCL Workload Automation users. It makes HCL Workload Automation even easier to use, by offering a conversational interface to scheduling users, access the company's automation knowledge base, providing recommendations and performing tasks for the end-users, which will provide:
- On premises availability
- Integrations with main communication tools (Skype, Microsoft Teams, Slack, Web Client)
- HCL knowledge base with regular updates
- Possibility to customize the knowledge bases and the smart actions on customer needs
- Minimum actions set out-of-the-box
- Exploit WA APIs to potentially enable users to trigger actions and troubleshoot issues
Learn to get started with HCL Clara and HCL Workload Automation
Learn to get started with HCL Clara and HCL Workload Automation
Learn how to use various functions and workarounds, and get your actions done on HCL Workload Automation in simple conversations at your convenience with HCL Clara.
- Get me started with building my process (jobs, APIs.)
- How to use calendar or event-based scheduling
- Understand new features
- Semantic search in Product Documentation
- Support Basics Scheduling Scenarios
- Submit a job or job stream
- Re-run jobs
- Check job status and push notification for job status changes
- High risk critical jobs
- Download job log
- Why is the job not starting?
- Why has it failed?
- Why the job stuck in ready/ hold state?
- Why is the job still running?
- Why the job is in abend?
