Which enterprise e-commerce platforms are suitable for B2B and B2C businesses?
Shift to Improved Capabilities and Less Complexity With Our Integrated Composable Commerce Solution
Enterprise-Scale Needs Call for Enterprise-Scale Capabilities
HCL Commerce Cloud understands enterprise business. Our solution caters to the complex needs of large-scale businesses by offering comprehensive enterprise e-commerce capabilities. With advanced features and system functionalities, we drive conversion, revenue and customer loyalty by being the market's best B2B and B2C e-commerce solution at a lower Total Cost of Ownership.
HCL Commerce Cloud provides a full suite of Packaged Business Capabilities (PBCs) that encompass Catalog, Inventory, Pricing, Promotions, Search, Marketing, Merchandising, Location Services, AI/ML, Approvals, Subscriptions, Cart and Checkout, and much more. Designed to handle the complexities of your business, our Packaged Business Capabilities are self-contained, pre-built and reusable units of capabilities that are designed to work together as part of a fully integrated solution.
Our Capabilities
Drive conversion, revenue and loyalty with the market’s B2B and B2C e-commerce features at a lower Total Cost of Ownership
Commerce AI
Let Commerce AI make data-driven decisions and boost your business performance
Starter Storefronts
Reduce cost with our B2B/B2C Starter Storefronts
Intelligent Search
Faster search and enhanced performance equal more conversions
Precision Marketing
Deliver personalized customer experiences that lead to improved customer satisfaction, better conversion rates and higher ROI
Post Order Management
Manage the life cycle of an order and create loyal customers
Analyst Recognition
See why HCL Commerce Cloud has been rated as a market leader by the experts and leads the competition in advanced technology and customer experience.
With Real-World Results
The world's most outstanding B2B, B2C and D2C enterprise e-commerce businesses build their growth on HCL Commerce Cloud. See our real world results.
Our Impact
Our customers lean on us for the latest trends and the newest features to drive innovation and maximize their profitability.
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What Our Customers Are Saying
Now that we have "dared" in a typically little digitized industry, for the future we are already aiming to increase our revenue from e-commerce to reach 30% of the entire order.
Giving customers the ability to shop all our brands in one place is also inspiring many of them to make incremental purchases, and we've seen a five percent increase in our revenues since we consolidated our businesses.
HCL Commerce Cloud is a robust platform that gives you the certainty that you can continue innovating and doing better things. Above all that, it means we have a platform that keeps evolving. We are not static, and we can improve as we need to.
Today, customers want B2B companies like Elektronabava to match the speed and convenience they’re used to receiving from B2C retailers. Thanks to HCL Commerce Cloud, we can meet and exceed those service expectations.
We plan to extend our reach to serve customers across Europe—and our digital channel will be a highly effective way to realize our vision.
Get the Latest Enterprise E-commerce Insights
Everything you need to know about B2B, B2C and B2B2C e-commerce trends and new features
Answers to Common Questions
What is an enterprise in e-commerce?
What e-commerce services are offered on an enterprise commerce platform?
Commerce Platform: HCL Commerce Cloud provides a robust and scalable platform for building and managing digital commerce solutions. It offers features such as catalog management, search, merchandising, pricing, promotions, and order management.
Cloud Commerce: HCL Commerce Cloud offers cloud-based solutions for businesses looking to leverage the scalability, flexibility, and cost-effectiveness of cloud computing. This includes managed services for hosting, deployment, and ongoing management of commerce applications in the cloud.
Omni-channel Commerce: HCL Commerce Cloud enables businesses to deliver seamless shopping experiences across multiple channels, including web, mobile, social media, brick-and-mortar stores and kiosks. It provides tools for managing inventory, orders, and customer data across all touchpoints.
Personalization and Customer Engagement: HCL Commerce Cloud helps businesses personalize the buying experience for individual customers based on their preferences, behavior, and past interactions. This includes targeted promotions, product recommendations, and personalized content delivery.
Analytics and Insights: HCL Commerce Cloud offers analytics tools to help businesses understand customer behavior, identify trends, and optimize their marketing and merchandising strategies. This includes dashboards, reports, and predictive analytics capabilities.
Integration and Extensibility: HCL Commerce Cloud provides integration capabilities to connect with other enterprise systems such as ERP, CRM, and marketing automation platforms. It also offers a robust set of APIs and developer tools for extending and customizing the platform to meet specific business requirements.
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