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PROFESSIONAL SERVICES

Achieve value fast and accelerate your business with HCL BigFix professional services from the same team that builds the software. Our team is dedicated to your success.

About HCL BigFix Services overview

Get HCL BigFix services from the team that develops HCL BigFix. These offerings are delivered by our expert team with the benefit of deep skills, years of experience, and ready access to HCL BigFix software engineers. Access a full range of consulting and training services to help you realize rapid results and maximize your success with HCL BigFix. Fully automate discovery, management and remediation of your endpoints – whether its on-premise, virtual, or cloud – regardless of operating system, location or connectivity.

Platform Deployment

HCL BigFix Platform Deployment Service Offering is a quick start offering that speeds the deployment of the BigFix platform for up to 4,000 endpoints, installation of BigFix, and basic BigFix knowledge transfer.

Module Deployment

HCL BigFix Module Deployment Service Offerings are a versatile set of quick-start offerings including Compliance, Inventory, Insights and Insights for Vulnerability Remediation (using either Tenable or Qualys), and also assistance with client management, patching and operating system deployment.

Health Assessment

HCL BigFix Health Assessment Service Offering provides a detailed review of your BigFix environment up to 20,000 endpoints. The documentation will include recommendations and next steps.

Migration

HCL BigFix Migration Service Offering provides technical support to upgrade an existing BigFix Platform environment to the latest version.

Accelerated Value 10%

HCL BigFix Accelerated Value Program Service 10% Offering is an annual contract assigning a part-time, dedicated BigFix dedicated engineer -- 10% of a full-time equivalent -- who is a trusted advisor providing priority support, a single point of contact across HCL, expert knowledge.

Accelerated Value 50%

HCL BigFix Accelerated Value Program Service 50% Offering is an annual contract assigning a part-time, dedicated BigFix dedicated engineer -- 50% of a full-time equivalent -- who is a trusted advisor providing priority support, a single point of contact across HCL, expert knowledge.