Description
The IT Service Management (ITSM) schema is how IT teams manage end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services.
The IT Service Management (ITSM) schema is how IT teams manage end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services.
The IT Service Management Schema includes the following features:
The ITSM schema includes the following 5 flows:
On Windows:
cqload importschema [-dbset dbset ] -installpackages loginID password itsm.schema