Who is Value Stream Management for?
With the right platform, value stream management is so much more than aggregating data into a dashboard. Keep scrolling to see exactly how value stream management impacts individual contributors, managers, and executives in development, quality, and business roles.
Click through the job levels and functions to see how value stream management benefits different people within an organization.
Discipline:
Development
Job Level:
Individual Contributor
Job Title Examples:
- Developers
- Team Leads
- Software Development Architects
- Application Developer
Hayden is a developer at Tiger Corp. He works best when he can focus on coding without interruptions, but he spends a lot of time answering emails about work item updates or gathering data to report to his managers. With HCL Accelerate’s Dots, Hayden’s managers can see the status of his work items without having to bother him and without Hayden having to input any data – HCL Accelerate does that for him automatically!
Pain Points
How does value stream management solve this?
By making all the data and goals from across the DevOps pipeline big and visible, value stream management bridges the gap between developers and the c-suite. When everyone across the organization has access to the same information and understands the “why” behind work initiatives, culture becomes more purpose-driven and priorities become easier to align.
How does value stream management solve this?
Developers are armed with the real-time data and insight needed to support requests for more time and resources instead of negotiating on guesswork.
How does value stream management solve this?
The who, what, and where of work items becomes transparent so developers can get the support they need and be recognized for the work they do.
How does value stream management solve this?
When work statuses are tracked and stand ups are automated, the number of meetings gets reduced and the need for status checks is eliminated so developers can get back to focusing on work uninterrupted.
The bottom line
- Number of work items per developer is distributed based on workload
- Time spent in meetings decreases
- Alignment with business goals improves
Discipline:
Development
Job Level:
Manager / Leadership
Job Title Examples:
- Development Manager
- IT Manager
- Product Owner
- Scrum Master
- Application Development Manager
Boris is a development manager at Tiger Corp. He is always scrambling to track down up-to-date work status info and output data from his team to show his bosses. He knows he’s missing crucial information but he doesn’t know how to find it in time to act on it. With HCL Accelerate’s sprint reports, Boris has the most up-to-date information at his fingertips so he can easily spot bottlenecks and act quickly to address problems before they become larger issues.
Pain Points
How does value stream management solve this?
Communication is easier when everyone has access to the same, up-to-date data across the value stream. Managers can more effectively motivate their teams when they can show real results that occurred because of work completed or processes changed. Managers can more effectively address bottlenecks, identify skillset gaps, advocate for their teams, and set expectations with executives when they have the data to back up decisions.
How does value stream management solve this?
VSM allows managers to see the entire value stream in a single view and track the effects of any process, staffing, or tooling change. This makes it easy to strategically align development activities to support business objectives by giving visibility to the people executing strategy.
How does value stream management solve this?
By seeing the who, what, when, and where of all development activity for their teams, managers can make informed decisions about assigning work and resources to make sure they are focusing on the right work with the right priorities.
How does value stream management solve this?
Instead of manually gathering and normalizing data from different tools and different teams into one report, managers can save time with automated reports that have up-to-date metrics.
The bottom line
- Delivery velocity increases
- Time spent preparing for meetings decreases
- Output increases
- MTTR
- Quality and security improves
Discipline:
Development
Job Level:
Executive
Job Title Examples:
- Director of Engineering
- Vice President of Product Management
- CIO/CTO/CISO
- Software Portfolio Executive
- Transformation Executive
- COE Leader
Meghan is the Director of Engineering at Tiger Corp. She wants to empower the team leaders and product managers to use the tools and methodologies that best suit their needs, but this variety makes it difficult for Meghan to get a deep knowledge and understanding of team performance and product initiative status. With HCL Accelerate’s automatically generated Insights and Reports, Meghan can get the latest pipeline information at any time, including the status of work items and custom metrics that matter most to Meghan. Using HCL Accelerate’s trend reporting, Meghan was able to identify that the highest performing teams all had the same team structure in common. Meghan was then able to establish this team structure as a best practice and spread its usage to other teams so improve their performance.
Pain Points
How does value stream management solve this?
With aggregated metrics that roll up to the portfolio, you can get accurate metrics across teams and a clear picture of overall portfolio performance so you can compare team performance and surface best practices.
How does value stream management solve this?
By connecting all your disjointed tools across the DevOps pipeline, you can see exactly what impact each change in process, resources, and workload yields.
How does value stream management solve this?
Data is a universal language, and measuring development success in terms of business metrics becomes easier when data can be normalized across teams and departments. Communicating this data frequently builds trust and dependability.
How does value stream management solve this?
Metrics are universal, and value stream management allows you to use different tools but have a common standard.
The bottom line
- Customer satisfaction increases
- Risk decreases
- IT costs become more efficient
Discipline:
Quality & Security
Job Level:
Individual Contributor
Job Title Examples:
- Testing Specialist
- Security Engineer
- QA Coordinator
- Quality Analyst / Quality Engineer
- SRE – Site Reliability Engineer
Sasha is a quality engineer at Tiger Corp. She gets frustrated when she spends a lot of time testing a component, only to find that the development team has pulled it from the release, leaving her behind schedule on testing what is actually going out in the next release. With HCL Accelerate’s pipeline view, Sasha now has an up-to-date picture of what is in the next release and what is top priority for testing. Plus, release gates in HCL Accelerate provide a safeguard so Sasha can see what’s at risk before she approves it for release.
Pain Points
How does value stream management solve this?
With equity of information, all team members can see what was released, what was held back, what was found in testing, and more data points to inform and improve future work.
How does value stream management solve this?
Transparent work status views show who is working on which item in real time and align work items to business values to help prioritize testing and correlate work between teams.
How does value stream management solve this?
Automated data aggregation and reporting ensure that testers have the most up-to-date information on what is planned to be released and what needs to be tested so no time is wasted on out-of-date features. This also informs the team on where to best apply automated and manual testing.
How does value stream management solve this?
Automated gates set rules on release readiness so quality teams can know ahead of time if something is at risk or if a scheduled release will move forward.
The bottom line
- Release frequency increases
- More vulnerabilities detected earlier
- Release readiness improves
Discipline:
Quality & Security
Job Level:
Manager
Job Title Examples:
- Product Manager
- QA Manager
- Release Manager
- Development Manager
- Security Manager
Hank is a security director at Tiger Corp. He uses a homegrown solution to compile security reports and monitor risks. The tool is buggy and doesn’t integrate well with tools used by other teams, and Hank has to devote some of his team members’ cycles to maintaining this tool. With HCL Accelerate, Hank has automatically generated security and risk reports that seamlessly pull data from all the tools the various teams are using. This allows Hank to phase out the homegrown solution and devote more of his team’s time to focusing on security incidents so they can address risk faster.
Pain Points
How does value stream management solve this?
Automated data aggregation from each team and tool provides fast, easy release and risk reporting that doesn’t rely on individual input and augments the capabilities of the analyst to give them a more complete risk profile.
How does value stream management solve this?
Managers can feel more secure in their releases with full visibility into how many commits, defects, testing results, etc are in each build.
How does value stream management solve this?
Reduce costs and remove the need for homegrown solutions and stopgaps with automated governance, release gates, and quality reports.
The bottom line
- Risk decreases
- Code quality improves
- PSIRT – product security incident response time – is faster
- Identify CVEs faster
- Convey priority more effectively to development teams
Discipline:
Quality & Security
Job Level:
Executive
Job Title Examples:
- CISO
- VP of Security
- Quality Director
Marcus is the CISO at Tiger Corp. He spends a lot of his working time in meetings, getting updates from security managers across the organization, leaving him little time to deeply analyse performance. The reports that the different security managers give him all report on different metrics, tools, and team structures, making it difficult for Marcus to figure out which tools and methodologies are most beneficial to the company’s security posture and bottom line. With HCL Accelerate, Marcus can see a normalized version of all the security data across teams and departments without having to request it from the security managers. Now, Marcus’s meetings with security managers are more productive because they are focused on taking action on data rather than reporting on and interpreting data.
Pain Points
How does value stream management solve this?
Data from multiple product teams across a technology line of business and their applications is aggregated and normalized in one place for easy access to up-to-date reports, making it easy to correlate events, spot patterns, and surface best practices.
How does value stream management solve this?
Up-to-date dashboards and reports remove the need for status meetings with multiple stakeholders and free up time spent collecting data from different teams.
The bottom line
- Mean time to remediation (MTTR) decreases
- Risk posture improves
- The number of meetings decreases
Discipline:
Business
Job Level:
Individual Contributors and Managers
Job Title Examples:
- Client Director
- Finance Manager
- Operations Manager
- Business Analyst
- Portfolio Manager
- Project Manager
Priya is a release manager at Tiger Corp. responsible for managing release requirements and checkpoints across multiple applications throughout the development cycle. With HCL Accelerate’s release management capabilities, Priya can define and maintain manual and automated release requirements to monitor the status of deliverables and ensure deployment plan rigidity.
Pain Points
How does value stream management solve this?
Data is aggregated and normalized across tools, teams, and methodologies so progress towards goals can be accurately measured, groups can be compared evenly, and resources and be rebalanced and reprioritized.
How does value stream management solve this?
With standardized units of measurement and transparency of data, cross-departmental communication improves.
How does value stream management solve this?
Visibility into the who/what/when/where of work items helps stakeholders manage expectations and reduces tedious reporting tasks.
The bottom line
- ROI improves
- Make better decisions to capitalize on emerging opportunities
- Easier prioritization
Discipline:
Business
Job Level:
Executive
Job Title Examples:
- CTO
- COO
- CIO
Joan is the CTO at Tiger Corp. Usually, she only hears about technical issues with the product once they’ve been released and has to scramble to assign resources to fix them. With HCL Accelerate, Joan uses automatically generated reports and insights as a single source of truth for pipeline information. This allows her to better analyze what’s causing technical issues to happen so she can align the necessary people, processes, and tools further left in the pipeline.
Pain Points
How does value stream management solve this?
Aggregated, visual data helps provide the “so what” behind resource decisions and fixes breakdowns in communication on strategy.
How does value stream management solve this?
Detailed reporting gives executives the opportunity to drill down to individual team performance and spot deviations from strategy before they become costly and problematic.
The bottom line
- ROI improves
- Resource allocation improves
- Strategic goals are met sooner
HCL Accelerate Community Edition
Get started with value stream management today with the free Community Edition of HCL Accelerate. No strings attached, no credit card required.
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