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Business & Industry Applications
- HCL Aftermarket Cloud Aftermarket-led growth platform
- HCL Commerce Cloud Enterprise e-commerce for B2C and B2B
- HCL CDP Flexible and customizable customer data platform
- HCL Discover Behavioral insights for customer journeys
- HCL Marketing Cloud Fueling Precision Marketing At Scale with AI
- HCL Unica Enterprise marketing automation platform
- HCL Unica
- Offerings
- Services
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Resources
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Attachments
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Welcome Kit
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Webinars
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Unica is Cloud Native Landing Page
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Quick Start for Journey
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OptimizeContact optimization for offers and channels
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LinkFast & flexible integration platform
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Quick Start for Deliver
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HCL Now - Cloud Native as a Service
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Unica Resource Hub
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Features
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DiscoverDeep Behavioral Insights
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New Summer 2021 Unica Release-v12.1.1
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IDC Tech Brief
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New Spring 2022 Unica Release-v12.1.3
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New Summer 2022 Unica Release V12.1.4
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New Winter 2023 Unica Release V12.1.5
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HCL Unica 12.1.7 Release
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Computing Landscape Whitepaper
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Marketing At Scale Whitepaper
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Banking-financial-services-and-insurance
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HCL Unica Release 12.1.8
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Constellation Research B2B Shortlist 2024
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Beta FAQs
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Unica V12.1.9 Release
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HCL Unica
HCLSoftware Announces the HCL Unica 12.1.7 Release
A New Benchmark in AI-Driven Customer Engagement
The latest HCL Unica 12.1.7 release introduces an impressive array of new features and enhancements, significantly elevating the capabilities of the HCL Unica Marketing platform. Key highlights of this release include:
- Advanced AI/ML Capabilities for Enhanced Marketing Performance and User Experience.
- Intelligent Marketing Assistance (IMA) for Interactive and Personalized Customer Conversations.
- Auto Scaling for Operational Efficiency, ensuring Cost-Effective, Secure, and Available Infrastructural Management.
Key Features and Benefits of The HCL Unica 12.1.7 Release
Auto Scaling and Infrastructure Management
Auto Scaling and Infrastructure Management
- Dynamic Resource Allocation: Automatically adjust computational resources based on server load.
- Cost and Energy Efficiency: Reduce expenses and energy usage during low-load periods.
- Enhanced Security and Availability: Protect against various failures and ensure high availability, especially for unpredictable workloads.
Module-Specific Enhancements
Module-Specific Enhancements
- Campaign: New functionalities for flowchart management, including marking columns and enhanced link process boxes.
- Journey: Supports multipartition for business units, integrating Mobile Push notifications via Unica Link and Batch.
- Interact: Includes a Personalization Studio for better segmentation and offer management.
- Platform: Broadens support for PostgreSQL system tables across all application servers.
- Plan: Customize default project views/lists for a more tailored user experience.