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Revolutionize Experiences Across Every Touchpoint

Seamless Experiences Across Every Touchpoint

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Excite users and drive growth

Revolutionize Experiences Across Every Touchpoint

Tackle multiple business challenges while simplifying complexity and reducing IT costs. With the HCL TX Platform, you can achieve:

Higher customer satisfaction
Faster responsiveness to change
A significantly lower total cost of ownership

HCL TX Platform is the only platform on the market that can unite your employees, drive innovation and improve customer satisfaction across the entire journey.

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Are Disconnected Systems Holding You Back?

Are Disconnected Experiences Holding You Back

Inconsistent customer experiences often stem from disconnected systems and siloed processes, leading to frustration and churn.

The HCL TX Platform addresses these issues by empowering businesses to delight customers, employees, and partners in every interaction, ensuring your organization thrives in the experience economy.

0%

of employees say silos prevent high-quality experiences

0

touchpoints are engaged with by customers on an average journey in 2023

0%

of customers expect real-time personalization

0%

of the companies can deliver it

Key Benefits

Superior Integration

Unify teams and codebases for 10x faster time to market.
Accelerate app development by 50% and leverage AI to build engaging experiences.
Scale faster while consuming fewer resources.

Unprecendented Reusability

Reduce costs by up to 60% while driving cost clarity.
Build experiences 85% faster using trusted platform tools and foundry-powered integrations.
Evolve apps seamlessly on a unified platform that supports any channel or device.

Omniplatform Consistency

Improve customer satisfaction (CSAT) by 75% with unified, connected experiences.
Double employee productivity by simplifying mundane tasks and making them intuitive.

Key Capabilities

Digitize multichannel experiences 2x faster for significantly lower costs.

Build apps once and deploy across platforms 50% faster.

Streamline backend integrations by 60%

Modernize manual processes and create seamless automation workflows in hours instead of weeks.

Enable citizen developers while ensuring data security and compliance.

Industry Solutions

Manufacturing

Unlock hidden revenue and streamline partner management

HCL TX transforms manufacturing processes, enabling teams to collaborate seamlessly and drive growth.
Streamline operations by automating tedious tasks like order processing to free up resources for strategic initiatives.
Enhance partner effectiveness by providing real-time access to critical data, boosting loyalty and sales volume.
Drive efficiency by digitizing backend systems for faster order fulfillment and error reduction.

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Government

Government services reimagined for today’s citizens

Empower citizens and government employees with efficient, accessible and innovative solutions.
Improve citizen satisfaction by providing digital access to services while reducing call center volumes.
Increase agility by staying ahead with a modern tech stack that adapts to evolving citizen needs.
Streamline operations by automating repetitive tasks for faster service delivery and enhanced efficiency.

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Deskless Workers

Empower your employees; transform your workplace

HCL TX bridges the digital gap for deskless employees, fostering engagement and boosting productivity.
Boost productivity by automating manual tasks, enabling employees to focus on high-value activities.
Simplify complexity by centralizing apps, tasks, and data in an intuitive platform.
Engage employees by streamlining onboarding, providing real-time communication, and personalizing workflows.

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Insurance

Revolutionize customer engagement and claims management

HCL TX Platform empowers insurers to create better customer experiences and streamline operations.
Enhance customer satisfaction by offering self-service portals for policy management and claims filing.
Streamline claims processing by automating assessments and settlements while reducing fraud.
Drive efficiency by digitizing manual workflows, saving costs and boosting productivity.

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