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![hcl partnership with ferrari](/wps/wcm/connect/00cf375f-d813-4aa8-a528-6a112de2f49f/retail-desktop-banner.jpg?MOD=AJPERES&CACHEID=ROOTWORKSPACE-00cf375f-d813-4aa8-a528-6a112de2f49f-oYECnVQ)
![](/wps/wcm/connect/6199e9a0-25ff-4142-94b4-1f5f6ab678c4/retail-mobile-banner.jpg?MOD=AJPERES&CACHEID=ROOTWORKSPACE-6199e9a0-25ff-4142-94b4-1f5f6ab678c4-oYECnVQ)
HCL Intelligent Operations
Retail
Maximizing productivity and accelerating time-to-market.
Overview
![HCL CLARA AI virtual assistant](/wps/wcm/connect/1217c1c3-108b-4327-a252-01648fb59387/retail.jpg?MOD=AJPERES&CACHEID=ROOTWORKSPACE-1217c1c3-108b-4327-a252-01648fb59387-oIp8XC2)
Overview
The retail sector is more complicated than ever today. In the wake of shift from brick-and-mortar retail to hybrid online, retailers are being forced to reevaluate and develop the ability to monitor their complex business processes end-to-end.
Traditionally, business tools generated only data, but the need of the hour is to gain better insights into business services. Retailers now require real-time visibility at every touch point of critical business processes to deliver seamless omni-channel retail experience.
We Combine Our Deep Industry Insights With a Transformational Product Design Ideology to Provide
![multi faced web presence](/wps/wcm/connect/9c2dadf1-69b3-4174-8c00-47729f48babb/set_1_Simplify-management-of-user-workplace.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE-9c2dadf1-69b3-4174-8c00-47729f48babb-oI4Fwvd)
Proactive alerts to prevent key retail process failures
![multi faced web presence](/wps/wcm/connect/7291620d-3fb7-4fa1-83a3-6517257cfe07/set_1_Enterprise-grade-security.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE-7291620d-3fb7-4fa1-83a3-6517257cfe07-oI4FCbE)
Transparency in omni-channel order management and delivery
![multi faced web presence](/wps/wcm/connect/17cdc740-9cf8-4530-9600-6240e8326147/icon+1.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE-17cdc740-9cf8-4530-9600-6240e8326147-oI4Fn2a)
Better shelves visibility to avoid stock outs
![multi faced web presence](/wps/wcm/connect/9013d218-fc1b-443f-80fb-858cf6339605/icon+3.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE-9013d218-fc1b-443f-80fb-858cf6339605-oG3ymYE)
Intelligent, real-time, and actionable insights into retail processes
![multi faced web presence](/wps/wcm/connect/3ae7727f-f95d-47f3-bcf3-e881ead23322/set_1_Increase-end-user-productivity.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE-3ae7727f-f95d-47f3-bcf3-e881ead23322-oI4Fiig)
Faster root cause identification and resolution
Our Solutions
HCL iControl Retail Solution
![HCL CLARA AI virtual assistant](/wps/wcm/connect/85d8d677-0961-44b7-8f7f-584401db4208/HCL+DRYiCE+iControl+Retail+Solution.jpg?MOD=AJPERES&CACHEID=ROOTWORKSPACE-85d8d677-0961-44b7-8f7f-584401db4208-oYaeTHO)
HCL iControl Retail Solution
A business flow observability solution for the Retail industry that provides intelligent, real-time actionable insights into key retail processes while bringing in end-to-end transparency to the order management chain by observing every touchpoint proactively and flagging the bottlenecks.