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HCL Commerce AI

Your Insights, Your Data, Your AI

Seamlessly integrated with HCL Commerce Cloud or plug-in to any commerce platform, our AI composable module empowers businesses to sell more.

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Your Insights, Your Data, Your AI

Seamlessly integrated with HCL Commerce Cloud or plug-in to any commerce platform, our AI composable module empowers businesses to sell more.

Elevate Performance with AI

Let AI enhance personalization and tailor experiences

Improve Operational Efficiency with Automation

Let AI make data-driven commerce decisions

Experience the Synergy of Composability and AI

Future-proof your Commerce strategy and use composable AI, which seamlessly integrates with any commerce solution

Introducing HCL Commerce AI

Build a better commerce experience for your customers using Composable AI services.

Seamlessly integrated with HCL Commerce Cloud or plug-in to any commerce platform, our AI composable module empowers businesses to sell more by tailoring personalized experiences that captivate customers using insights based on the customer’s preference, behavior and historical interactions, and automates repetitive tasks that would otherwise slow down your teams.

Elevate Performance with AI

Let AI Enhance Personalization and Tailor Experiences:

Better customer experiences by analyzing real-time clickstream data to predict segments like churn, retain, and abandoned carts
Increase conversions by using AI insights from previous purchase behaviors to create cross-sell recommendations
Improve fulfillment with real-time AI insights into inventory availability

Improve Operational Efficiency with Automation

Let AI make data-driven decisions:

Handle routine customer queries and free-up human agents for complex issues using AI-powered chatbot
Automatically optimize search results through machine learning
Use AI self-learning to automatically refine results based on real-world performance metrics

Future-proof your AI Commerce Strategy

Composable AI seamlessly integrates with any commerce solution:

Plug-in to any Commerce platform, making it an ideal choice for the future
Your strategic advantage without the overhead. We bring the experts, You reap the benefit
Take control and configure AI model behavior based on business-selected parameters

AI Models Designed to Help You Sell More

Unmatched Personalization. Smarter Workflows are included in 5 New AI Models:

Product Recommendation Model utilizes purchase behaviors to create cross-sell or up-sell recommendations
More Like This Model analyzes the catalog data to group common items together
Predictive Segmentation Model uses real-time clickstream data to predict a segment for anonymous or known users
Self-Learning Promotion/Offer Model takes real-time clickstream data to learn which promotions, offers, or content is working best
Model Performance Dashboard provides real-time performance metrics of each model’s performance