Due to maintenance on October 5, 2024 between 03:00:00 GMT - 04:00:00 GMT the HCLSoftware Customer Support portal may be inaccessible.
For any Priority 1 concerns, please call the Support team using one of the phone numbers below.
HCL Now customers may reach out to HCL Now Service Management team directly on Slack channel or email (hclsw_saas_servicemanagement@hcl.software) for any crit-sit incident or change management case.
UTC: 2024-10-05 03:00 to 2024-10-05 04:00
IST: 2024-10-05 08:30 to 2024-10-05 09:30
CEST: 2024-10-05 05:00 to 2024-10-05 06:00
EDT: 2024-10-04 23:00 to 2024-10-05 00:00
PDT: 2024-10-04 20:00 to 2024-10-04 21:00
HCL Software Support Team
| HCL Technical Support phone numbers | ||
|---|---|---|
| Country | Type | Phone Number |
| Americas | ||
| USA | Toll Number | +1 408 550 1505 |
| USA | Toll Free Number | +1 833 275 7101 |
| Brazil | Toll Number | +55 212 018 0025 |
| Brazil | Toll Free Number | 0800 892 0972 |
| Argentina | Toll Number | +54 113 986 6493 |
| Canada | Toll Free Number | +1 833 304 0121 |
| Chile | Toll Free Number | 562 2483 5985 |
| Colombia | Toll Free Number | 571 291 1506 |
| Mexico | Toll Free Number | 0800 522 9926 |
| Europe | ||
| Germany | Toll Number | +49 6196 923 9577 |
| Germany | Toll Free Number | 0800 180 8310 |
| UK | Toll Number | +44 203 409 9437 |
| UK | Toll Free Number | 0800 016 3871 |
| Italy | Toll Number | +39 068 346 4653 |
| Spain | Toll Number | +34 96 046 8298 |
| France | Toll Number | +33 18 740 6742 |
| Asia Pacific | ||
| Australia | Toll Free Number | 1800 71 7623 |
| India | Toll Free Number | 000 800 100 5778 |
| Singapore | Toll Number | +65 3157 6297 |
| China Mainland Number | Toll Number | 400 661 2773 |
| China North | Toll Free Number (North) *** | 10800 714 2812 |
| China South | Toll Free Number (South) *** | 10800 140 2831 |
| China | Toll Number | +86 400 842 8593 |
| Japan | Toll Free Number | 663 381 4198 |
| Japan | Toll Number | +81 35 050 1408 |
| South Korea | Toll Free Number | 79814 203 0056 |
| Hong Kong | Toll Free Number | 800 931 014 |
| Taiwan | Toll Free Number | 00 801 127 961 |
| New Zealand | Toll Free Number | 0800 46 9353 |
*** Attention China customers: You have 3 options – you can use our Mainland China (North & South) Number 4006612773, or customers in Northern Regions can use Toll Free Number 108007142812, and customers in Southern Region can use 108001402831. More information on North and Southern Regions are below.
*** For callers from China - Northern region provinces of Beijing, Tianjin, Shandong, Henan, Liaoning, Heilongjiang, Jilin, Hebei, and Shanxi, please use the Toll Free Number 108007142812.
*** For callers from China - Southern regions of Shanghai, Guangdong (including Guangzhou, Shenzhen) and Zhejiang (including Hangzhou), Anhui, Fujian (including Fuzhou, Xiamen), Gansu, Guangxi, Guizhou, Hainan, Hubei (including Wuhan), Hunan, Jiangsu (including Nanjing, Suzhou), Jiangxi, Ningxia, Qinghai, Shaanxi (including Xi’an), Sichuan (including Chengdu, Chongqing), Tibet, Xinjiang, Yunnan, please use Toll Free Number 108001402831.
*** Toll free numbers are connected only through landlines.