HCLSoftware Recognized in the 2024 Gartner® Critical Capabilities for Service Orchestration and Automation Platforms

We’re proud to announce that HCLSoftware scored 4 or higher out of 5 in 11 of 14 Critical Capabilities in the 2024 Gartner® Critical Capabilities for Service Orchestration and Automation Platforms. We feel, this is a powerful step forward in our work toward building a key business orchestration offering.

In addition, we feel were rated well in all the 5 Use Cases listed by Gartner, scoring over 3.9 in IT Workload Automation, IT Workload Orchestration, Data Orchestration, and Citizen Automation.

Read this report to learn more about our recognition in this space and how we believe HCLSoftware can help you achieve your goals. Please fill the form for complimentary access to the full report.


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Gartner, Critical Capabilities for Service Orchestration and Automation Platforms, 11 September 2024 GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and CRITICAL CAPABILITIES is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About HCL Automation Orchestrator Suite:

HCL Automation Orchestrator Suite is a product package focused on supporting enterprise digital and cloud transformation journeys with 2 main core offerings i.e., HCL Workload Automation (mainframe, on-prem & cloud) and HCL Universal Orchestrator (cloud native), supported by an underlying Automation Hub and Intelligent Operations (incl. Intelligent Virtual Assistant, AI Data Advisor, Observability integration)